What are the responsibilities and job description for the Receptionist/Office Assistant position at Benesch Law?
Who We Are
At Benesch we pride ourselves on exceeding expectations and building trust not only with our clients but with our employees - Benesch's #1 asset. Committed to providing not only the highest level of legal service to our clients, Benesch also llaspires to create a positive work environment for our employees. Our Firm continues to earn placement on Chicago and Cleveland's Top Workplaces list, along with Cleveland's NorthCoast 99 Top Workplaces rankings. We also continue to advance on the AmLaw 150 list, placing us among the top 150 law firms in the country.
Benesch is proud to be recognized for being a Firm that attracts and retains top talent - making Benesch a great place to work. We offer a hybrid schedule, career development and growth, transparent and visible leadership teams, and a place where diversity, equity and inclusion is celebrated. In addition, the Firm offers a full array of benefits which can be viewed at www.mybeneschbenefits.com.
Working with Us - Come and "Be Benesch!"
We are one of the fastest growing firms in the nation, and have offices in Chicago, Columbus, San Francisco, New York City, and Wilmington. We continue to expand our geographic footprint and value the talent that comprises each of our locations. If you are someone who champions a First in Service approach and are ready to be part of an exciting and growing Firm, we would invite you to apply to join our team.
Want to know more? To hear from some of our team, click here: https://www.beneschlaw.com/careers/index.html
Benesch is proud to announce the opening for a Receptionist/Office Assistant in our Chicago office! This position is in office, Monday through Friday, 8:30 am to 5:30 pm.
Position Summary:
Do you love meeting people and immediately putting them at ease? Do you enjoy welcoming individuals into new environments? Our Chicago office has an amazing opportunity for a Receptionist/Office Assistant who is looking to be the face of Benesch. This role is perfect for the receptionist who is looking to be the point person for all guests, employees and work with the Legal Office Manager to ensure things run smoothly.
The Receptionist/Office Assistant's primary responsibility is to represent the Firm in a polite, professional, and courteous manner. This position also assists in a variety of functions focused on optimizing general office operations. Duties include but are not limited to answering the Firm's telephone system, transferring calls, taking messages, greeting/welcoming visitors, processing expenses and overseeing the scheduling of conference rooms and guest offices. This role provides essential administrative and front desk support while delivering exceptional service to clients, employees, and visitors. This position is in-office and on-site five (5) days per week.
POSITION RESPONSIBILITIES
- Answers all incoming calls and transfers them or takes messages accordingly.
- Greets and welcomes all guests; directs same to desired conference room or office.
- Interacts with and directs all third-party vendors to the appropriate service location.
- Accepts certified mail deliveries and provides any necessary signatures.
- Accepts subpoena service - via signature.
- Provides secretarial assistance to administrative assignments and/or Paralegals, including, but not limited to, printing, typing, document organization, time entry, expense reporting, file creation, mass mailings, etc., as requested.
- Works with staff and/or marketing to assist in the coordination of local Firm events and meetings, including, but not limited to, arranging catering, conference room set-up, reception area.
- Conference room and guest office scheduling via AskCody Meeting.
- Communicates and interacts appropriately with internal and external clients to deliver a high level of customer service, consistent with the Firm's "First in Service" philosophy.
- Responds timely to all communications and requests.
- Ensures cleanliness and orderliness in the reception area.
- Maintains and stocks reception area beverage station.
- Manages visitor parking validation stickers (e.g., distribute and maintain guest parking voucher logs).
- Enters building visitors in building security portal.
- Enters building work orders in the Office of the Building Service Portal and communicates service needs to appropriate personnel.
- Responsible for maintaining written desk procedures, including vendor contacts as needed/requested.
- Orders catering for meetings, etc., using best judgment re: cost and type of meeting.
- Participates in Building Management Emergency Work Life Safety program.
- Maintains confidentiality of Firm and client related matters.
ADDITIONAL RESPONSIBILITIES
- Performs additional office support duties as assigned/requested.
- May require overtime or weekend hours.
QUALIFICATIONS
The Receptionist/Office Assistant Receptionist must have a High School Diploma. Two or more years of experience in a law firm or professional service environment is preferred. Utilize Microsoft Office (Excel, Outlook, PowerPoint, Word) and PDF software. Must be organized and have an ability to multi-task independently. Must possess an excellent customer service attitude as well as outstanding professionalism and communication skills to manage a variety of daily tasks and provide optimal client service. Working knowledge of the following is a plus: InTapp Time, Chrome River Expense Reporting, Elite WebView, Interaction, Cisco Telephone System, AskCody Meeting, iManage, SharePoint
CONFIDENTIALITY
Due to the nature of your employment, various documents and information, which are of confidential nature, will come into your possession. Such documents and information must be kept confidential at all times.
The salary range for this position is $55K to $70K.
Please note that quoted salary ranges are based on Benesch's good faith belief at the time of the job posting and are not a guarantee of what final salary offers may be. Base pay is based on market location and may vary depending on job-related knowledge, skills, and experience. Base pay is only one part of the Total Rewards that Benesch provides to compensate and recognize our staff professionals for their work. Full-time positions are eligible for a discretionary bonus and a comprehensive benefits package.
Benesch is an equal opportunity employer. We strongly value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability (where applicant is qualified to perform the essential functions of the job with or without reasonable accommodations), medical condition, protected veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.
Applicants who are interested in applying for a position and require special assistance or an accommodation during the process due to a disability should contact the Benesch Human Resources Department by phone at 216-363-4578 or email at cwatson@beneschlaw.com.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Salary : $55,000 - $70,000
