Operational Analytic Director

Operational Analytics Director  

 Benevis LLC - Atlanta, GA

Work for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create over a million smiles a year in the communities we serve and believe that every person deserves access to quality, affordable dental care. This mission drives everything we do. With over 3000 employees in offices across the country from clinical to support staff - we are united in our mission to create happy, healthy smiles through providing high quality dental care in a fun, compassionate environment. Are you ready to join us in creating our next million smiles? We have JUST the opportunity for you.

We are actively seeking an Director, Operational Analytics to join our Support Services Team.  Support our mission to providing excellent dental care in the community and help us create more smiles and memorable experiences.  Join a team that believes in teamwork and truly cares about their patients

The Director, Operational Analytics is responsible for providing direct support to one of the two Operations presidents. This entails both project management, administrative & general support, and ad hoc issue management and reporting. This role will roll up under the Project Management group, with a direct support line to one of the two Operations Presidents. Travel required will be minimal, up to 10% of time.

Responsibilities

• Manage and mentor a team of 2 people
• Partner with the executive leadership and the field in order to identify and fill reporting gaps associated with operations and revenue cycle management
• Leverage PowerBI, SQL, and Excel to expand reporting and to find efficiencies in the distribution of information
• Perform hands-on analysis using transactional and patient level data to draw insights into the operations of the firm
• Become a subject matter expert on the firm’s data and use this expertise to assist leadership with decision making through data insights
• Partner with FP&A to help provide operational insights to financial performance
• Work with functions outside of finance, to assist with requests across the firm and help drive solutions 

Role Specific Competencies

• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers/ Gets first-hand customer information and uses it for improvements in products and services/ Acts with customers in mind/ Establishes and maintains effective relationships with customers and gains their trust and respect
• Critical Thinking:  Is able to quickly learn new processes/ Analyzes situations to identify potential issues, conflicts, and plan for future steps/ Applies past knowledge and experiences to increase efficiencies moving forward
• Presentation Skills & Written Communication: Is effective in a variety of formal presentation settings: one on one, small and large groups, with peers, direct reports, and supervisors/ Is effective both inside and outside the organization, on both cool data and hot and controversial topics/ Commands attention and can manage group process during the presentation/ Can change tactics midstream when something isn’t working/ Is able to write clearly and succinctly in a variety of communication settings and styles/ Can get messages across that have the desired effect
• Time Management: Uses his/her time effectively and efficiently/ Values time/ Concentrates his/her efforts on the more important priorities/ Gets more done in less time than others/ Can attend to a broader range of activities
• Organizing: Can marshal resources (people, funding, material, support) to get things done/ Can orchestrate multiple activities at once to accomplish a goal/ Uses resources effectively and efficiently/ Arranges information and files in a useful manner

Qualifications

• Bachelor’s degree from 4-year College or University; a focus on finance, business, operations, engineering, or related field
• 7-10 years experience within a business, consulting, or analytical role preferred; a focus on management, information systems and/or business related field preferred
• Advanced knowledge of Microsoft Office, specifically Excel is required
• Extensive knowledge of Microsoft PowerBI and SQL are a must
• A capable mentor that can fill the role of a player/coach and get the most out of their team

What We Offer:

• Competitive Compensation
• Comprehensive Benefits Package: Medical, Dental, Vision, 401K with match, flexible spending accounts, paid time off, company holidays and much more! 

We value teamwork, mutual respect and cooperation. We do not practice unlawful discrimination, including harassment or tolerate it in our workplace. What do we mean by discrimination? We mean that we do not discriminate on the basis of race, color, creed, religion, sex, national origin, age, citizenship, disability, sexual orientation or any other characteristic protected by federal, state, or local law.