What are the responsibilities and job description for the Community Liaison position at Benevolent Hearts Home Care - Bedford, TX?
Benefits/Perks
- Competitive Compensation
- Competitive Bonus Structure
- Company Car
- Paid Time Off
- Career Growth Opportunities
Job Summary
We are seeking a highly motivated and highly skilled community liaison, who can drive real results through finding outside business development, community engagement, and ensuring a smooth sales process.
This position will represent Benevolent Hearts Home Care in the community and drive revenue through building a network of industry referrals. The community liaison’s role will include working with hospitals, skilled nursing facilities, assisted living facilities, and other providers in the senior care industry. In addition, they will need to identify, develop, and maintain referral sources. Candidate will be responsible for attending events in the community and increasing awareness of Benevolent Hearts Home Care mission and values. This position will report to the Agency Director and Administrator.
Responsibilities
- Ensuring marketing communications are coordinated, including the development and distribution of all marketing collateral; will support marketing plan objectives and meet organizational expenditure requirements, and complete 40 lunch and learns annually.
- Arrange appointments and call activity with at least 8 face-to-face referral resources daily, i.e. Hospitals, Social Workers, Case Managers, Community Partners, and other healthcare professionals to increase new professional referrals and nurture existing relationships to continue growth.
- Create and implement marketing campaigns
- Track and report on marketing activities on a weekly basis
- Achieve or exceed referral quota quarterly and annually
- Providing leadership in management and development of joint ventures, affiliations, and partnership arrangements
- Executing the Company’s business marketing plan and achieve key milestone and revenue targets; developing in-depth knowledge of all competitive product offerings and tailor product strategy; supplying senior management team with up-to-date competitive intelligence; defining product attributes and differentiators
- You will be a relentless problem solver and will constantly be assessing and resolving both simple and complex challenges for both referrals and your clients
- Be prepared to manage day-to-day communications between the client and our team
- Attend weekly office meetings as scheduled
Qualifications
- 2-5 years of sales / marketing experience
- An insatiable curiosity and knowledge about all things Healthcare, Sales, and Marketing
- Experience with submitting reports on weekly basis
- We expect all our community liaisons to have an innate curiosity and attend local networking and educational events
- Must have strong customer support orientation (for internal/external customers), demonstrated professional demeanor, and the ability to maintain confidential information
- Aggressive and competitive attitude
- Strong Time Management skills
- Must have a strong interpersonal skills and good judgment and be capable of communicating with a diverse range of individuals
- Ability to organize and manage multiple priorities
Salary : $75,000 - $85,000
