Warehouse Operations Manager

Job Summary:

The DC Operations Manager is accountable for all daily distribution center activities including safety, quality, customer service, productivity, maintenance and the continuous improvement of the distribution center in collaboration with the Sr. Distribution Center Manger. Develops strong relationships with our Customers, Field Sales, Supply Chain, Customer Service and other key cross-functional areas. This key position is accountable for driving best-in-class operations throughout the Carol Stream, IL distribution site.

Responsibilities:

• Manage performance standards and processes for optimizing operations, customer satisfaction, and controlling costs
• Lead Shift Supervisors in coordinating activities of individual departments and serving internal and external customers
• Analyzes training opportunities and makes appropriate recommendations to the Shift Supervisor and Senior Manager
• Resolves service issues with customer service, field sales, retailers, and out of channel customers
• Recommend allocations and/or adjustments to Logistics budget in response to changing conditions
• Partners with Legal and Human Resources on all employee issues to ensure issues at the local level are managed appropriately.
• Lead all aspects of facility maintenance department.
• Lead all cycle count/physical inventories processes and targets.
• Ensure compliance on all local, state, and federal laws and regulations.
• Responsible for managing trade credit approval process.
• Drive change in culture towards one of continuous improvement and employee engagement.
• Drive a data-driven approach to decisions across teams, continuously analyzing data to improve operations. Participate and support the development, training, and post auditing of all Standard Operating Procedures.
• Communicate often and effectively with facility employees on all issues to create an engaged work force.
• Champion all environmental, health, and safety programs to ensure compliance and effectiveness.
• Managing new hire orientation and onboarding experiences for all new employees.
• Use leadership development strategies, tools, and processes to identify and develop high potential employees through growth plans.
• Metrics (KPI's).
• Safety - Ensure all safety programs and requirements are met, holding the organization to the highest standards of safety and compliance.
• Quality - Responsible for all DC quality metrics including Pick Accuracy, Inventory Accuracy, Fill Rates, Damage Reduction and others.
• Delivery - Maintain and improve a high degree of On Time Ship and On Time Deliver through the Benjamin Moore Fleet and Common Carrier network.
• Cost - Provide cost leadership and maintenance in all operating areas to ensure that Cost per Gallon measures are met or exceeded.
• Team - Provide robust leadership to direct reports and the entire DC focusing on employee engagement and supporting our Core Values on a daily basis.

Qualifications:

• Bachelor's Degree required. Concentration in Supply Chain and/or Logistics or related discipline preferred.
• Minimum of 10 years of previous distribution center experience needed.
• Strong leadership and communication skills.
• Thinks conceptually and intuitively from a lean prospective
• Computer skills to include: Microsoft Word, Excel, Access, and Power Point, and Business Objects
• Experience with Warehouse Management Systems, Transportation Systems, and Warehouse Slotting software
• The ability to make decisions with minimal direction and the ability to multi-task.
• Some travel will be required.

Company Profile

Click to see how you can paint your future!

The color of pride: Benjamin Moore is proud to be a part of Berkshire Hathaway, which was recognized by Fortune magazine as the world's fourth most admired company. And for more than 130 years we've been a respected leader in the architectural coatings and home décor landscape; creating the products and tools that enrich and beautify thousands of communities each day. We recognize that our associates are the driving force behind our success, and we strive to provide a work environment where hard work, creativity and purposeful collaboration are fostered and encouraged.

Join a company where innovation is constantly recognized as we look for individuals who produce world-class products, best-in-class services and customer experiences, design pioneering paints using the latest technologies and deliver unparalleled value and brand experiences for our customers and retail network.

Diversity, Equity & Inclusion:

At Benjamin Moore, we believe diversity of culture, talent, and varying perspectives is key to a collaborative, innovative, and successful business.We are committed to driving change within our organization through purposeful Diversity, Equity & Inclusion (DE&I) efforts, while also focusing on our customers and communities in which we serve. Our DE&I efforts allow each of us to authentically live our corporate values of Openness, Integrity, Community, Excellence and Safety. Our Social Impact programming of strategic local and national partnerships, in-kind donations, volunteerism, and more expands our ability to make a difference in the lives of all of our stakeholders. We hope you will join us and become an advocate for diversity and inclusion here at Benjamin Moore.

Safety:

At Benjamin Moore, our people are the heart of the company and our number one asset. We are committed to providing safe working conditions at all of our locations and have invested heavily in measures aimed at keeping employees healthy during the COVID-19 pandemic. With safety as one of our core company values, we've modified facilities and work schedules to support social distancing, established enhanced cleaning and sanitization protocols, and regularly provide personal protective equipment to all employees—including masks, gloves and hand sanitizer. Ensuring the well-being of our team members is a top priority.

EOE M/F/D/V