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Program Assistant and Activities Coordinator (44135)

BENJAMIN ROSE INSTITUTE ON AGING
Cleveland, OH Full Time
POSTED ON 4/22/2025
AVAILABLE BEFORE 5/22/2025

Job Description

Job Description

Description : Position Summary :

  • Assist the Center Director with the operation and management of the Center and its programs and services according to the organizational policies and procedures.
  • Create, plan and implement group activities for participants at senior center locations.

Essential Duties and Responsibilities

The following description is a general representation of the key duties and responsibilities of the position.

  • Manage client information system database to ensure data is entered accurately per agency and funder requirements for scheduling, requisition, billing and reporting purposes.
  • Accurately record and enter meals delivered to clients using rosters and individual services entry points in client database.
  • Complete weekly wellness calls to participants as assigned.
  • Prepare monthly performance reports.
  • Oversee serving of prepared congregate meals.
  • Establish monthly newsletter using the standard RCAW template.
  • Answer the Center’s main phone line and returns voicemails.
  • Supports the Center Director to maintain a network of resources in the community.
  • Track the activities of volunteers on an established universal platform.
  • Ensure the Center’s environment is maintained in a clean and organized manner.
  • Coordinate daily and special trips transportation for the participants.
  • Register and enroll participants for programs and center utilization.
  • Maintain supply inventory.
  • Data entry and supports client management systems.
  • Orient new participants to Rose Centers.
  • Complete program assessment / re-assessment.
  • Assist community partners with program implementation at the centers.
  • Schedule community presentations.
  • Create, plan, organize and implement socialization activities; including craft classes, exercise groups, holiday parties, snack bar, etc. for assigned centers.
  • Shop for and transport all material needed for programming.
  • Account for all group funds using agency system.
  • Research community resources, coordinates and implements onsite educational and entertainment programs.
  • Research, coordinate and implement day and overnight trips, escort participants on trips.
  • Coordinate the monthly newsletter for all Rose Center locations.
  • Recruit, train, supervise and recognize program volunteers.
  • Recruit participants for programs.
  • Complete appropriate agency forms and documentation.
  • Other Functions and Responsibilities :

  • May oversee community volunteers.
  • Develop and maintains an atmosphere conducive to a positive Center experience for the participants.
  • Requirements : Qualifications :

    Specific knowledge, training or skills required to perform the duties of this position including specific courses, training programs or required certifications. The requirements listed below are representative of the knowledge, skills and abilities required for the position.

  • High School Diploma or equivalent.
  • Must have excellent verbal, written and electronic communication skills.
  • Ability to effectively interact, work, and develop relationships with people of various cultural backgrounds.
  • Demonstrated proficiency in using MS Office Products, database systems and the Internet.
  • Filing and organizational skills.
  • Required to complete the ServSafe Food Handling Certification within the first six months of employment.
  • Certification as Resident Activities Coordinator (RAC) and experience working with older adults.
  • CPR & First Aid certified (preferred).
  • Previous Experience that is necessary to qualify for this position :

  • Minimum two years of previous experience working with older adults.
  • Essential Physical Demands and Working Environment
  • The physical demands and work environment described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.)

    This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

  • While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, keyboard and telephone.
  • Specific vision abilities required by this job include close vision requirements due to computer work.
  • Light to moderate lifting is required, up to 25 pounds.
  • Regular, predictable attendance is required.
  • Moderate noise (i.e. business office with computers, phone, and printers, light traffic).
  • Ability to work in a confined area.
  • Ability to sit at a computer terminal for an extended period of time.
  • Work environment is stressful at times
  • To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Other functions may be assigned, and management retains the right to add or change the duties at any time.

    REPORTS TO AND EVALUATED BY : Center Director

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