What are the responsibilities and job description for the Operations Terminal Manager position at Benore Logistic Systems, Inc?
Job Description
Job Description
Join Our Team at Benore Logistic Systems, Inc. as a Operations Terminal Manager
Are you a driven, detail-oriented leader ready to propel operational success? We’re seeking a dynamic Operations Terminal Manager to oversee and optimize our transportation operations, ensuring safety, efficiency, and profitability.
Your Responsibilities :
- Lead a High-Performing Team : Supervise drivers, logistics specialists, clerical staff, and operations supervisors. Foster teamwork, accountability, and professional growth through coaching, evaluations, and rewards. Provide training to clarify roles and set team members up for success.
- Optimize Operational Efficiency : Utilize company assets, including tractors, trailers, and CDL drivers, to enhance route efficiency, manage schedules, and meet safety, financial, and service targets.
- Ensure Compliance and Safety Standards : Enforce compliance with DOT, OSHA, and CTPAT regulations. Conduct safety checks, administer HOS (Hours of Service) rules, and oversee accident investigations alongside the Director of Safety.
- Strengthen Customer Relationships : Act as the primary contact for terminal clients, building rapport, anticipating needs, and quickly resolving issues to foster long-term partnerships.
- Monitor Key Performance Metrics : Track and manage KPIs for drivers and terminal operations. Analyze data, identify improvements, and implement strategies to enhance productivity and service quality.
- Conduct Field Assessments : Perform ride-alongs with drivers to evaluate route performance, safety adherence, and improvement opportunities.
- Manage Facility and Equipment Maintenance : Coordinate with the maintenance team to ensure all equipment, vehicles, and terminal infrastructure are in top condition, collaborating with leasing companies, vendors, and repair services.
- Oversee Payroll and Time Management : Ensure payroll accuracy and manage team schedules, including vacation requests, to maintain smooth operations.
- Support Hiring and Talent Acquisition : Participate in interviews and disciplinary actions, aligning hiring decisions with company values and goals.
- Maintain Terminal Infrastructure : Oversee upkeep of terminal facilities to ensure a safe and efficient work environment.
- Enforce Quality and Compliance Standards : Uphold ISO certifications (ISO 9001 : 2015, ISO 14001 : 2015, and OHSAS 45001) and drive continuous quality improvements.
- Foster Communication and Team Cohesion : Promote open communication among team members and departments, lead meetings, and encourage feedback to maintain a collaborative environment.
About Benore :
Benore Logistic Systems, Inc. is dedicated to developing and implementing cutting-edge supply chain solutions that enhance our clients' competitive standing and surpass their expectations.
Established in 1994 in Erie, Michigan, Benore Logistic Systems, Inc. remains under the leadership of Jeffery Benore, serving as CEO and President, and Joan Benore, holding the position of Vice President.
As we approach three decades of operation, our unwavering commitment to excellence and meticulous service has propelled us into a comprehensive service provider, optimizing supply chain, transportation, warehousing, and on-site services across the United States.
Our core principle, encapsulated in "A Partnership in Performance," underscores our commitment to delivering world-class service to our esteemed clientele.
At Benore Logistic Systems, Inc., we believe in challenging the status quo in everything we do. Our actions are focused on becoming a better business partner to our customers, an employer of choice, and exceeding targets for sustainability and social responsibility.” – Jeffery M. Benore, President and CEO
Requirements
Qualifications We’re Looking For :
Benefits
At Benore, you'll receive :
