What are the responsibilities and job description for the Event and Program Coordinator position at Benson Enterprises - HR?
Reports to: Sr. Manager, Special Events (Marketing)
Direct Reports: None
Status: Full-time, non-exempt
Work Location: Metairie, LA
Who we are:
The mission of the New Orleans Saints and New Orleans Pelicans is to be #1 in everything we do and to be a global brand to all of our fans. We take pride in the growth and success of the entire Gulf Coast region and are committed to leveraging our resources and goodwill to foster meaningful change for the greater good of society and our community. We celebrate individuality and value all identities and experiences, and value the perspectives of our team members. Our team members are integral to our success, and we stand beside them through success and hardship. We make it a priority to make all team members feel included and their opinions be heard. Together, we win!
Who you are:
You want to be part of a team that values community, integrity, excellence, and an organization where people come first and are celebrated. You love the industry of sports, and are excited by the potential of working for two major leagues, the NFL and the NBA. You understand and appreciate that New Orleans is a unique city with so much to offer, and you want to be a part of the vibrant community that wants to see it’s teams be the best. You are passionate, driven, and ready to work hard and have fun.
Position Summary:
The Events and Program Coordinator will support the Marketing and Special Events department with all aspects of logistics, planning, and execution of special events.
What you will be doing:
Events
Support Special Events Sr. Manager with planning, production and execution of various events hosted by the teams. This includes game day events, special promotions, fan experiences, and season ticket holder events.
Communicate directly with internal stakeholders to gain alignment, timelines, and approvals on all elements of events such as promotional materials, signage, collateral, F&B, on-site activations, and player/legend appearances
Build and maintain strong relationships with vendors and partners to ensure event requirements are met and fulfilled
Assist with maintaining accurate event estimates, negotiate costs, and secure the best deals for event element while executing within established budgets
Serve as a point of contact for all stakeholders. Provide on-site event support, managing logistics, troubleshooting issues, and ensuring smooth operations during the event
Assist in gathering feedback and event performance metrics from post event participant surveys, sponsors, and vendors to evaluate the event success
Prepare event summaries, including outcomes, challenges, and suggestions for future events
Kids Club / Crib Club
Support and implement Kids Clubs programs through multi-channel promotional strategies
Assist in building plans and programs that offer fun, engaging and positive experiences for young fans and families while aligning with the team’s brand and mission
Collaborate with merchandise partner and internal teams to coordinate the creation and fulfillment of membership materials such as welcome kits, team-branded merchandise, and exclusive content
Maintain a database of club members to ensure program effectiveness and member satisfaction
Work with partners, and vendors to enhance the kids’ club experience and provide exclusive benefits or discounts to members
What you’ll bring:
Bachelor’s Degree in marketing, communications, or related field of study
2 years of professional experience in sports, either with a team, brand or agency; preferred experiences in event planning and execution, brand strategy, corporate partnership activation/sales or premium service/sales
Excellent interpersonal and decision-making skills
Creative thinker with a passion for generating innovative event ideas
Must be highly organized, with an ability to handle high volume of detail-oriented work
Thrive in a fast-paced workplace where managing multiple projects is critical to success
Ability to stand/sit/walk for extended periods of time
Ability to lift/push/pull 30lbs on a regular basis
Must be timely and have a flexible work schedule in order to effectively support special event responsibilities throughout the year: weekends, nights and holidays as dictated by events or requirements
What we offer:
Medical, Dental and Vision Insurance options
401K with employer contributions
Paid parental leave
PTO and paid holidays
Wellness Program