What are the responsibilities and job description for the Installation Coordinator (Hybrid) position at Benson Integrated Marketing Solutions, Inc?
Why You’ll Love Working Here
At Benson, we inspire and support our team members' growth and career development. Our hybrid work style allows you to enjoy the best of both worlds—working from home and collaborating in our modern, fun, and energetic corporate office in Alpharetta, GA.
Your Benson Perks
- Career Growth: Opportunities for advancement and professional development.
- Competitive Compensation: Attractive salary with bonus structure.
- Generous Time Off: PTO package plus a paid holiday break from Christmas Eve to New Year’s Day.
- Wellness: On-site fitness facility and Employee Assistance Program (EAP).
- Flexibility: Hybrid work opportunities.
- Parental Leave: Paid time off for new parents.
- Paid Company Events: Benson Olympics, Team Member Awards, Benson Picnic, and more.
- Future Planning: 401(k) with company match.
- Community Engagement: Volunteer program with up to 16 hours of additional PTO.
- Comprehensive Benefits: Health, Dental, and Vision (free employee-only health care option), Voluntary Life, Short-term and Long-term Disability, HSA, FSA, Pet Insurance, Hospital Indemnity, Accident & Critical Illness Plans.
What Makes Us Different
Benson is a leading Centralized Marketing Platform in the multi-family industry, offering innovative products and services through our proprietary Integrated Marketing System, which includes:
- Online Smart Stores
- Multi-Channel Marketing
- Dedicated Customer Experience Teams
- Analytics
Our award-winning capabilities span Promotional Products, Customized Apparel, Print Services, Signage, and Creative Design Services—all produced in-house and shipped directly to our clients.
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What You'll Do:
As an Installation Coordinator at Benson Signs, you will organize and facilitate installation projects by sourcing and assigning installers, tracking schedules, and collaborating closely with project managers. You will handle all necessary paperwork, ensure thorough documentation, maintain up-to-date records.
Your Impact:
In this role, you will be crucial in ensuring the smooth execution of installation projects, addressing any delays or discrepancies, and supporting the projects manager to meet deadlines. Your efforts will directly contribute to the efficiency and success of our installation operations, enhancing overall client satisfaction.
Key Responsibilities:
- Identify and source new installers in areas lacking installation vendors.
- Support project manager by gathering necessary information for tracking and facilitating installations.
- Address delays or discrepancies to ensure timely project completion.
- Maintain and categorize the installer network by capabilities, updating labels and ratings based on feedback.
- Monitor installation progress, ensure payments, and handle post-install documentation.
- Ensure installers have required paperwork and process payments promptly upon receiving invoices.
- Verify the scope of work and installation package with project managers and installers before jobs.
- Collect and save documentation such as photos, project manager signoffs, COIs (certificate of insurance), and NDAs (non-disclosure agreements).
Your Skills:
- Knowledge of relevant objects, actions, and events involved in installation projects.
- Ability to monitor and ensure the quality and efficiency of installation processes.
- Understanding of necessary documentation such as COIs, W-9s, and NDAs.
- Skilled in using Word, Excel, Outlook, Teams, and SharePoint for various tasks.
- Strong in both verbal and written communication to effectively convey information.
Position Qualifications:
Education:
- Bachelor’s degree in business administration, project management, or related area.
Work Experience:
- 1-2 years of experience in project coordination, construction management, or related field.
Disclaimer: This list does not represent all physical demands. Descriptions are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be provided to enable individuals with disabilities to perform the jobs’ essential functions.
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