What are the responsibilities and job description for the Boutique Hotel Front Desk Agent position at Bentley South Beach?
Join our awesome team at one of South Beach's most premier boutique hotels!
Work right near the famous Ocean Drive at Bentley South Beach!
Looking for a positive thinker, solution oriented, happy demeanor professional!
Great opportunities for advancement within a forward-thinking culture at a rapidly growing company!
5 day work week. Great location in Miami Beach! Work steps away from the Ocean!
High pace and exciting atmosphere!
We are seeking a devoted individual with prior experience with Hotel, Resort and/or Vacation Rentals to perform this job successfully.
The individual must be able to perform each essential duty satisfactorily.
Some of the duties that should be performed daily, but not limited to:
- Conduct welcome/check-out calls to guests.
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Prep Check-in Reservations
- Ensure all hotel guest needs are effectively communicated to the resort operations team.
- Responsible for guest requests
- Attend to Calls and Messages from Guests
- Ability to diplomatically deal with difficult situations and people , while exhibiting a consistent level of professionalism.
- Meet and greet guest upon arrival / checking-in and/or interested in becoming future guest.
Benefits include paid time off, free parking, discounted employee meals, employee discounts on hotel nights, and a generous commission program.
Shifts are 7:00 AM to 3:30 PM or 3:00 PM to 11:30 PM. PART-TIME position available.
We offer a competitive salary based on experience.
Apply today to learn more!