What are the responsibilities and job description for the Entry Level Office Assistant/Office Coordinator Land Services position at Benton County?
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Benton County is actively recruiting and accepting applications to fill the position of a full-time ENTRY LEVEL OFFICE ASSISTANT/OFFICE COORDINATOR in the Assessor's Office within our Land Services Department.
The intended 2025 hiring wage for this position is $20.97 per hour.
Position Objective
This entry-level administrative and clerical support position is the primary individual to handle a variety of office duties in the Assessor's Office within the Land Services Department, such as but not limited to, answering the phone and directing calls to appropriate staff and resources, greeting the customers at the service counter, maintaining records and performing data entry duties. If you have great customer service skills, a willingness to learn the essential duties and responsibilities of this entry-level administrative and clerical support position, and enjoy working as part of a team, APPLY TODAY!
PLEASE NOTE: INITIAL INTERVIEWS WILL TAKE PLACE BY TELEPHONE.
- Interviews for applicants who are contacted will take place via phone on: PHONE INTERVIEWS: WEDNESDAY, MARCH 19th, 2025.
- Those applicants chosen to move forward in the recruitment process after the initial phone interviews will be contacted to sign up for an in-person interview on Wednesday, March 26th, 2025.
Position Summary
Provide clerical and customer service support.
CLICK HERE To Be Directed to the Land Services Department Page on the Benton County Website! Here You Will Learn More About the Divisions within the Land Services Department. Divisions: Assessor's Office, Recorder's Office, and Planning & Zoning!
Duties and Responsibilities
Essential Functions
A. Performs department clerical functions.
A.1. Prepares and submits various letters and reports.
A.2. Responsible for maintenance of files and records.
A.3. Manages recording and depositing funds.
A.4. Prepares bills to other agencies, providers, and vendors.
A.5. Performs data entry for various programs.
A.6. Proofs various reports as needed.
B. Provides customer service in-person, by phone, and by e-mail.
B.1. Answers phone, provides information, takes messages, and/or forwards to appropriate staff or department.
B.2. Provides assistance to in-person contacts.
C. Processes incoming and outgoing mail.
D. Orders supplies and maintains inventory.
E. Develops and maintains filing, retention, and retrieval systems including electronic scan data including hard files in a manner that ensures effective retention and retrieval of all documents.
Additional Functions
A. Attends trainings as needed.
B. Performs other duties as assigned or apparent.
ADDENDUM: OFFICE COORDINATOR - LAND SERVICES
A. Process ECRV forms from the state.
B. Enter CAMA sales and determine if homestead is needed.
C. Maintain state compliance with sales reports.
D. Process building permits.
E. Scan and metafile all homestead applications and correspondence and other documents as needed.
F. Proof all field cards from assessors for all parcels to ensure proper changes have been made.
G. Review monthly death list and make appropriate social security maintenance changes.
H. Process all changes from Boards of Review.
I. Prepares applications for homestead, special agricultural, green acre, vet exclusions, Class 1B manage forest, and tax exempt.
J. Perform manual tax calculations.
K. Coordinate and maintain yearly Local and County Board of Appeals, including call logs, changes, and records for all jurisdictions.
L. Maintain Beacon site photos for most current photos of properties.
M. Maintain invoicing and department account receivables.
N. Submit all required documents to the Minnesota Department of Revenue.
Essential Functions
A. Performs department clerical functions.
A.1. Prepares and submits various letters and reports.
A.2. Responsible for maintenance of files and records.
A.3. Manages recording and depositing funds.
A.4. Prepares bills to other agencies, providers, and vendors.
A.5. Performs data entry for various programs.
A.6. Proofs various reports as needed.
B. Provides customer service in-person, by phone, and by e-mail.
B.1. Answers phone, provides information, takes messages, and/or forwards to appropriate staff or department.
B.2. Provides assistance to in-person contacts.
C. Processes incoming and outgoing mail.
D. Orders supplies and maintains inventory.
E. Develops and maintains filing, retention, and retrieval systems including electronic scan data including hard files in a manner that ensures effective retention and retrieval of all documents.
Additional Functions
A. Attends trainings as needed.
B. Performs other duties as assigned or apparent.
ADDENDUM: OFFICE COORDINATOR - LAND SERVICES
A. Process ECRV forms from the state.
B. Enter CAMA sales and determine if homestead is needed.
C. Maintain state compliance with sales reports.
D. Process building permits.
E. Scan and metafile all homestead applications and correspondence and other documents as needed.
F. Proof all field cards from assessors for all parcels to ensure proper changes have been made.
G. Review monthly death list and make appropriate social security maintenance changes.
H. Process all changes from Boards of Review.
I. Prepares applications for homestead, special agricultural, green acre, vet exclusions, Class 1B manage forest, and tax exempt.
J. Perform manual tax calculations.
K. Coordinate and maintain yearly Local and County Board of Appeals, including call logs, changes, and records for all jurisdictions.
L. Maintain Beacon site photos for most current photos of properties.
M. Maintain invoicing and department account receivables.
N. Submit all required documents to the Minnesota Department of Revenue.
Qualifications
Minimum Qualifications
A. High School Diploma or equivalent; and
B. Two years relevant clerical/customer service experience; OR
C. Equivalent combination of education/training/experience.
D. Must possess a valid driver's license and be able to drive in the state of Minnesota.
E. Must successfully complete a background check.
F. Obtain and maintain certifications and licensures.
Minimum Qualifications
A. High School Diploma or equivalent; and
B. Two years relevant clerical/customer service experience; OR
C. Equivalent combination of education/training/experience.
D. Must possess a valid driver's license and be able to drive in the state of Minnesota.
E. Must successfully complete a background check.
F. Obtain and maintain certifications and licensures.
Knowledge, Skills, and Abilities
A. Knowledge and skill in clerical functions, Microsoft Office Suite, and computer database operation.
B. Ability to provide optimal customer service skills.
C. Ability to interpret a variety of instructions furnished in written or oral forms.
D. Ability to communicate effectively, orally and in writing, and have strong positive public relations skills.
E. Ability to establish and maintain effective working relationships with others.
F. Ability to handle a variety of typical assignments and problems under moderate supervision within standard operating procedures.
G. Ability to handle repetitive tasks, processes, or operations requiring the selection and execution of actions based on defined procedures or straightforward directions.
H. Effective communication with department and other departments, outside agencies, and the public on specialized matters requiring detailed or technical responses/explanations.
I. Ability to travel within your daily work assignment.
J. Ability to travel within Minnesota, including overnight stays.
K. Ability to work extended, evening, and weekend hours as needed.
L. Must comply with organizational and departmental policies.
M. Performs physical/mental demands of the work environment requirements for this position.
N. Attendance during regularly scheduled work hours, and outside regular hours, as necessary.
O. Effective and respectful communication and interactions with other employees, supervisors, individuals from other organizations, and citizen customers.
P. Must comply with data practices policies and standards relative to private data. Any access to private data should be strictly limited to accessing the data that are necessary to fulfill the employment responsibility. While data is being accessed, employee should take reasonable measures to ensure the private data is not accessed by individuals without a work reason. Once the work reason to access the data is reasonably finished the private data must be properly stored according to county policies and the Minnesota Statutes.
Physical Demands & Working Conditions
A. Work is performed in an office setting.
B. Headaches, eyestrain, and other related occupational hazards reflect the most common potential for injury.
C. Work is light duty and sedentary with the ability to lift, carry, or push up to 10 pounds.
D. This position frequently performs work under moderate attention to detail and deadlines.
E. This position may be exposed to an angry public.
Hours of Work
A. Monday - Friday 8 A.M. – 4:30 P.M.
Equipment Utilized
A. Office equipment, computers, and phones.
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. The County Board, County Administrator, or appropriate Elected Official retains the discretion to add duties or change the duties of this position at any time.
Benton County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodation to qualified individuals and encourages both prospective and current employees to discuss potential accommodations with the employer.
A. Knowledge and skill in clerical functions, Microsoft Office Suite, and computer database operation.
B. Ability to provide optimal customer service skills.
C. Ability to interpret a variety of instructions furnished in written or oral forms.
D. Ability to communicate effectively, orally and in writing, and have strong positive public relations skills.
E. Ability to establish and maintain effective working relationships with others.
F. Ability to handle a variety of typical assignments and problems under moderate supervision within standard operating procedures.
G. Ability to handle repetitive tasks, processes, or operations requiring the selection and execution of actions based on defined procedures or straightforward directions.
H. Effective communication with department and other departments, outside agencies, and the public on specialized matters requiring detailed or technical responses/explanations.
I. Ability to travel within your daily work assignment.
J. Ability to travel within Minnesota, including overnight stays.
K. Ability to work extended, evening, and weekend hours as needed.
L. Must comply with organizational and departmental policies.
M. Performs physical/mental demands of the work environment requirements for this position.
N. Attendance during regularly scheduled work hours, and outside regular hours, as necessary.
O. Effective and respectful communication and interactions with other employees, supervisors, individuals from other organizations, and citizen customers.
P. Must comply with data practices policies and standards relative to private data. Any access to private data should be strictly limited to accessing the data that are necessary to fulfill the employment responsibility. While data is being accessed, employee should take reasonable measures to ensure the private data is not accessed by individuals without a work reason. Once the work reason to access the data is reasonably finished the private data must be properly stored according to county policies and the Minnesota Statutes.
Physical Demands & Working Conditions
A. Work is performed in an office setting.
B. Headaches, eyestrain, and other related occupational hazards reflect the most common potential for injury.
C. Work is light duty and sedentary with the ability to lift, carry, or push up to 10 pounds.
D. This position frequently performs work under moderate attention to detail and deadlines.
E. This position may be exposed to an angry public.
Hours of Work
A. Monday - Friday 8 A.M. – 4:30 P.M.
Equipment Utilized
A. Office equipment, computers, and phones.
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. The County Board, County Administrator, or appropriate Elected Official retains the discretion to add duties or change the duties of this position at any time.
Benton County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodation to qualified individuals and encourages both prospective and current employees to discuss potential accommodations with the employer.
Salary : $43,618 - $59,842
