Automotive BDC Manager

Bergey’s Inc. is a family-owned business that has been servicing our customers’ needs since 1924. Currently our company has over 50 locations and more than 1,800 team members. Today our family of automobile, truck and tire companies stretch throughout Pennsylvania, Delaware, Maryland, & New Jersey. Visit us at www.bergeys.com to learn more about our company.

We strive to provide an environment for our associates and customers that is welcoming, transparent, and forward thinking. Our employees are our greatest asset. We promote and develop individual strengths, as well as grow our employees personally and professionally. Together we can make a difference.

Benefits:

We offer a generous benefit package including:

• Vacation and PTO time
• Paid Holidays
• 401k with profit sharing
• Medical, Dental and Vision insurance.
• Employee Assistant Program
• FSA and HSA Plans
• Life Insurance
• Opportunities for Advancement
• Employee Referral Program
• Employee Discount

Location- Bergey’s Cadillac- Plymouth Meeting, PA

Summary

The Business Development Centralized Department Manager supervises a centralized team that answers all incoming calls to the dealership.

Essential Duties

• Downloads and follows up on all dealership manifest and opportunities lists.
• Answers all inbound profit center calls – sales, service, parts and body shop.
• Makes outbound prospecting calls inviting prospects to the dealership.
• Make CSI follow-up calls.
• Contacts all no-shows to reschedule missed appointments.
• Advises customers on special-order parts status, appointment reminders, and recall campaigns.
• Works on service drive contacting customers for test drive opportunities.
• Other tasks as assigned.

Certificates, Licenses, Registrations:

• Valid Driver's License
• 2 years of experience preferred to run a centralized BDC Department 
• Successful completion of pre-employment background checks and drug screening 

 Bergey's is an equal opportunity employer.