What are the responsibilities and job description for the Coffee Shop Supervisor position at Bering Straits Native Corporation?
About the Role
This is an exciting opportunity to join Bering Straits Native Corporation as a Coffee Shop Assistant Manager. As a key member of our team, you will be responsible for driving sales growth, improving customer satisfaction, and developing the skills of our baristas.
Key Accountabilities
- Lead and manage a team of baristas, providing coaching and feedback to enhance their performance.
- Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase brand loyalty.
- Ensure compliance with company policies, procedures, and regulatory requirements, such as food safety regulations.
- Maintain accurate records and reports, including inventory levels, sales data, and employee performance metrics.
Qualifications
- High school diploma or equivalent required; degree in hospitality, business, or related field preferred.
- At least 2 years of experience in retail management, customer service, or a related field.
- Proven track record of success in driving sales growth, improving customer satisfaction, and developing team members.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, employees, and stakeholders.
