Safety Specialist

BPG SAFETY SPECIALIST

JOB DESCRIPTION

Berkeley Patient Group (BPG) is California’s oldest and most respected

cannabis dispensary. Since 1999. BPG has provided access to affordable, lab-tested cannabis products in a safe, comfortable and professional environment. Our vision for legal integrity, coupled with our mission to provide compassionate care, has made BPG one of California’s most reputable dispensaries.

A BPG Safety Specialist plays a critical role in the Safety operations. The Safety Specialist is responsible for welcoming and connecting with each patient, communicating a “patient first” attitude to all visitors. The Safety Specialist monitors the facility, grounds and surrounding neighborhood to ensure that patients and employees may safely receive services from BPG. Also, the Safety Specialist enforces BPG’s policies for facility access and educates community members about BPG’s good neighbor policies. The Safety Specialist observes patients and staff to ensure compliance and, when necessary, intervenes to peacefully de-escalate conflicts.

Must be 21 to apply and Must have a valid Guard Card

Key Responsibilities

• Greets all guests in a friendly, professional, and hospitable manner; educates patients and other visitors about BPG’s policies
• Provides a safe and secure internal and external BPG environment, implementing BPG safety policies to ensure the safety of employees, patients and company assets at all times
• Monitors BPG property and immediate surrounding areas, (e.g., parking lot gates, front of the property line,parking lot posts and internal access points, etc.)
• Performs scheduled and random inspection patrols of physical premises
• Observes, cautions, instructs, corrects, investigates and reports persons or incidents involving unusual suspicious or unwanted activity such as vandalism, property damage or rule infractions
• Identifies potential security and safety risks, or undesirable conditions and reports such activities according to BPG reporting protocols
• Responds to all emergency situations including, but not limited to, medical emergencies, undesirable conduct, violations of company policies or civil law; assists until proper authorities arrive
• In conjunction with other Safety Team members, directs all incoming and outgoing vehicles to control traffic and parking in the lot
• Conducts crowd control at front door and in dispensary area, forming lines and updating patients to help manage their service expectations during busy periods
• Determines admission or denial to any visitor or patient, questioning and removing persons as necessary; coordinates actions with Safety Manager, and/or Manager-on-Duty as needed
• Communicates with Safety Manager, other Managers and dispensary staff to handle safety concerns
• Interfaces with local law enforcement and security agencies as situations require
• Communicates to any and all staff clearly via BPG radio in accordance with BPG’s policies
• Documents any irregularity, incident, or emergency actions concerning safety and security, completing all required paperwork
• Monitors deliveries and removal of items from company premises
• Follows health, safety and sanitation guidelines
• Complies with BPG’s dress code requirements
• Perform Receptionist duties when necessary
• Assists and facilitates opening and closing responsibilities
• Must be flexible and able to be scheduled as needed, including mornings, nights, weekends and holidays
• Assists in maintaining facilities throughout the day, including cleaning of bathrooms
• Other tasks as assigned by the Safety Manager

Education and Experience

• HIgh School Diploma or GED
• California Certified Security Guard card

Required Knowledge, Skills and Abilities

• Ability to provide exceptional customer service
• Ability to calmly handle emergencies
• Strong communication skills, both verbal and written
• Strong data entry skills; ability to type quickly and accurately
• Attentive to details
• Ability to listen and focus
• Ability to diffuse tense situations and settle disputes with minimum conflict
• Experience writing reports
• Experience working in a team-oriented environment
• Ability to effectively cope with change
• Ability to respond calmly and confidently in a high-stress environment

Physical Demands

• Regularly required to use hands to finger, handle, or feel
• Required to walk, sit, talk, and hear
• Ability to sit and or stand for periods up to four hours at a time
• Occasionally required to stand, climb, balance, stoop, kneel, crouch, or crawl
• Occasionally required to lift and/or move objects up to 40 pounds
• Expected to possess the specific vision abilities required by this job, which include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• No cannabis allergies

Other Information

• Department: Safety
• FLSA Status: Full-time, Non-Exempt, Hourly

Working at BPG

• Competitive wages
• Medical, dental, vision benefits for full time employees
• Paid Time Off (PTO)
• Sick Time
• Optional 401(k) retirement plan
• Optional commuter benefits program
• Employee discount

BPG is a values-driven company. We search for staff members who can commit to the values of leadership, compassion, integrity, service and community. BPG is an Equal Opportunity Employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, age, sex, religion, national origin, the presence of mental, physical, or sensory disability, sexual orientation, or any other basis prohibited by federal, state, or local law. We also provide reasonable accommodations to disabled individuals to assist in the hiring process and to qualified individuals with disabilities in the performance of essential job functions, as required by federal, state, or local law.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Night shift
• Weekend availability

Supplemental pay types:

• Tips

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Security: 1 year (Preferred)

License/Certification:

• Guard Card (Required)

Work Location: In person

Salary : $20 - $22