What are the responsibilities and job description for the Practice Office Manager position at Berks Genesis Family Medicine PC?
Oversees the administrative and operational functions of the practice, ensuring smooth daily operations, excellent communication skills, managing staff, and handling financial tasks like billing and payroll.
Requirement: Bachelor's Degree
Key Responsibilities:
Requirement: Bachelor's Degree
Key Responsibilities:
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Staff Management:
- Supervising, training, and evaluating administrative and support staff.
- Hiring, onboarding, and managing staff schedules.
- Resolving staff conflicts and ensuring a positive work environment.
- Willing to cover front desk role or back up for administrative assistant role
- Responsible for identifying problems and analyzing their causes, then developing and implementing effective solutions
- Financial Management:
- Overseeing billing, coding, and collections.
- Managing the practice budget and financial records. Handling payroll and ensuring compliance with financial regulations.
- Operational Management:
- Ensuring smooth and efficient office operations.
- Developing and implementing office policies and procedures.
- Managing patient records and ensuring compliance with regulations like HIPAA.
- Managing office supplies and equipment. Negotiate with vendors and service providers
- Customer Service:
- Addressing patient inquiries and complaints.
- Ensuring a positive patient experience.
- Improving customer service and patient satisfaction. scheduling and coordinating patient appointments
- Compliance:
- Ensuring compliance with relevant regulations, including HIPAA, OSHA, and other industry standards. Staying updated on changes in regulations and best practices.
- Communication and Collaboration:
- Communicating effectively with physicians, staff, and patients.
- Collaborating with other departments or organizations as needed.
- Participating in staff meetings and other relevant activities.