Student Services Coordinator

Ancora offers an extensive benefits package, including 401(k), after 30 days of full-time employment, and 2 weeks of paid time off after 90 days!

The Student Services Coordinator is responsible for supporting students and their success. The Student Services Coordinator supports students in addressing internal and external issues and provides or directs to additional resources when possible.

• Support students in finding solutions to internal and external issues that interfere with success at school
• Support efforts to help students re-enter school and complete their education.
• Advise students on scheduling issues.
• Support students in scheduling tutoring and academic support.
• Direct and advise student organizations.
• Develop and implement student activities on campus
• Organize and manage graduation ceremonies for the campus
• Support the departments of Education and Career Services as required
• Maintain a student services stopping station.

Job Requirements

Minimum Requirements

• Associate degree in psychology/social work or related field, or a minimum of 2 years of comparable work experience, with a preference for candidates with experience in staffing, coaching, and mentoring.
• Excellent communication, interpersonal, and presentation skills.
• Solid ability to prioritize and multitask.
• Excellent problem-solving skills and demonstrable creativity.
• The successful candidate must possess both the ability and the willingness to work independently and act on their independent judgment.
• The candidate should be technically proficient in computer research and database management; demonstrate an understanding of building relationships, and always focused on customer-centered and student-centered satisfaction.

Preferred Qualifications

• Bachelor's degree in psychology/social work or related field or higher
• 3 years experience, preferably in an employment staffing setting, having demonstrated the ability to coach and mentor applicants with employment search and interview techniques

Ancora Education is committed to creating a diverse and inclusive work environment. We are an equal-opportunity employer that maintains a policy of nondiscrimination with respect to all employees and applicants for employment. All employment decisions are made without regard to an individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• Is your at home WIFI a minimum of 25 mbps?

Education:

• Associate (Required)

Experience:

• Academic advising: 1 year (Preferred)
• Admissions or Student Finance: 1 year (Preferred)
• High volume call center: 1 year (Required)
• Student Guidance/Coaching: 1 year (Required)

Ability to Commute:

• Allentown, PA 18109 (Required)

Ability to Relocate:

• Allentown, PA 18109: Relocate before starting work (Required)

Work Location: In person

Salary : $22 - $25