What are the responsibilities and job description for the Business Development Manager position at Berkshire Bank?
About the Role: As a key member of our team, you will be responsible for leading and managing our financial center to achieve exceptional client experiences, business growth, and operational excellence.
Job Summary: We are seeking an experienced and results-driven professional to join our team as a Financial Center Manager. In this role, you will be responsible for developing and executing strategies to grow our customer base, improve operational efficiency, and enhance overall customer satisfaction.
Main Responsibilities:*
- Develop Business: Educate clients on products and services, advise based on needs, capitalize on cross-selling opportunities, and promote business development through regular client interactions.
- Manage Financial Center Sales & Operations: Stay up-to-date on new products and services, educate and train staff, maintain awareness of banking regulations, and ensure consistency in sales and operations practices.
- Perform Supervisory Duties: Coach, manage, and develop team members, handle performance management, salary adjustments, transfers, resolve personnel problems, and advise and counsel subordinates.
- Serve as Part of Loan Origination Process: Answer client inquiries, collect information, process loan applications, and perform loan closings where applicable.
- Respond to Routine Legal Issues: Handle Powers of Attorney, estates, trusts, and other routine legal matters.
Requirements:
- Experience: 5 years of experience in branch banking, including supervisory experience.
- Education: Associate's degree or equivalent work experience.
- Skills: Excellent customer service skills, problem-solving ability, strong communication skills, ability to handle multiple tasks, and technical proficiency in operations and procedures.
What We Offer:
We offer a competitive salary range of $52,000 - $103,330, a dynamic work environment, and opportunities for career growth and development.
Salary : $52,000 - $103,330