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Senior Complex Claims Director, Transactional Liability

Berkshire Hathaway Specialty Insurance
Boston, MA Full Time
POSTED ON 3/28/2025
AVAILABLE BEFORE 5/23/2025
Who are we?

A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway’s insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character.

We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty and specialty lines insurance company in the world?

Learn more about our unique culture and history .

Job Opportunity

Berkshire Hathaway Specialty Insurance (BHSI) has an exciting opportunity for a Senior Complex Claims Director, Transactional Liability. This position reports to the Head of Transactional Liability Claims and is located in New York or Boston.

Duties & Responsibilities

  • Evaluate information on coverage, liability, and damages to determine extent of exposure to insured and company
  • Directly and closely monitor assignments to experts and defense counsel
  • Provide outstanding customer service and build longstanding relationships with insureds, brokers, and partners
  • Communicate coverage positions to insureds
  • Set and monitor reserves within authority
  • Support business leaders on an as-needed basis on claims and underwriting-related issues
  • Attendance at mediations and trials, as necessary

Qualifications, Skills And Experience

  • JD or MBA
  • 15 years of experience
  • At least five years of experience as claims adjuster
  • Specific experience in handling of transactional liability insurance, preferably in claims or underwriting
  • Knowledge of industry best practices and systems
  • Strong relational skills, particularly in adverse or high-pressure situations
  • Ability to work independently
  • Excellent interpersonal communications and negotiation skills; ability to deal with customers and business partners in a professional manner
  • Ability to make prompt, intelligent decisions based on detailed analysis of complex issues

BHSI Offers

  • A competitive package and exciting growth opportunities for career-oriented teammates
  • A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates and our other stakeholders
  • A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework

NOTE: This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization.

The base salary range for this position is from $170,000 – $190,000 along with annual bonus eligibility; a candidate’s actual salary is commensurate with experience as determined by their relevant skills and experience. We value our teammates – both their capabilities and character – as demonstrated by our amazing culture.

Salary : $170,000 - $190,000

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