What are the responsibilities and job description for the Imaging Support Specialist - Berkshire Medical Center, Radiology Support - Shift: Days, 40 Hours position at Berkshire Medical Center?
Greets all patients and visitors with a smile and a professional hello, good morning, good afternoon, or how can I help you. Accurately registers patients and makes sure the account is up to date. Looks at the order to make sure it matches exam scheduled and questions anything that seems incorrect. Print cd's requested by patients, physicians, other healthcare facilities and lawyers. Answers phones and collects copays when applicable using proper process and cash drawer. Full and/or quick registration of patients for all radiology procedures. Schedule same-day and advanced Radiology appointments with appropriate clinical history. Runs appropriate reports and statistics as needed by Operations Manager or Director . Responsible for the satisfactory relationship between the radiology department and its clients. Assists with questions and delegates calls to the appropriate area within radiology. Position relates to the overall function of the radiology department and the hospital in view of patient care. Uses overhead paging system to triage calls from providers or outside calls to staff members.
Experience
- 1 year of computer experience required , full and express registration training, receptionist, advanced scheduling experience highly preferred.
- Must have excellent phone etiquette and ability to deal with the public.
- 1 year experience in a medical office or hospital environment preferred.
Education
- High school diploma, medical terminology is preferred.
License & Certifications
- CPR
Additional Requirements
- Excellent written and verbal communication.
- Can multitask well.
- Good spelling, reading, and writing skills.
- Must be able to use other computer programs but can be trained.
- Meditech, knowledge preferred but can be trained.
- Other duties as per department needs and instructed by Operations Manager, Radiology Director, or NARH facility Director.
Schedule:
- Monday-Friday 0845-17:15
Behaviors
Preferred- Team Player: Works well as a member of a group
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
