What are the responsibilities and job description for the Patient Registration Education Specialist-Berkshire Medical Center, Access Services, Shift: Day, 40hrs position at Berkshire Medical Center?
Job Summary
This role is accountable to provide registration and insurance training for new employees, refresher courses for existing staff, and ongoing training to meet goals developed by Management. Serves as the primary liason for insurance verification. Creates and presents Monthly Registration Meeting education as well as New Hire Registration and Insurance Training to all acute registration staff throughout Berkshire Health Systems.
Experience
- Registration experience required.
- Knowledge of Meditech Expanse Registration Management Desktop module required.
- Previous registration experience.
- Experience with group leadership and facilitation preferred.
Education
- Two years of college in a business, IT or healthcare related course of study required. Additional relevant Previous Admitting experience may be substituted for educational requirement.
Additional Requirements
- Evidence of strong computer skills required.
- Previous experience with automated registration and/or billing computer systems required.
- Exceptional communication skills, both written and verbal, and interpersonal relationship skills are required.
- Proven organizational skills.
- Ability to handle stressful situations calmly and rationally and work under deadline pressures. Willing to accept additional responsibilities/duties as position requires.
- Must be self motivated and able to work with a lot of autonomy, possessing skills in problem solving.
- Previous experience with teaching/training preferred.
- Will be required to work weekends/evenings as required for training of staff assigned to those shifts.
Schedule
- 8:00am-4:30pm
- Monday through Friday
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
