What are the responsibilities and job description for the Front Desk Receptionist position at Berlin Activities Depot - Twisters Gymnastics?
About Us
Berlin Activities Depot is a company located in Berlin, MD. Our facility houses Berlin Education Station (an accredited preschool and daycare program) and Twisters Gymnastics (a recreational and competitive gymnastics program). Our Twisters Gymnastics program is currently hiring a front desk receptionist.
We are seeking an enthusiastic, dedicated individual to be the Front Desk Agent.
MUST HAVE EXTENSIVE COMPUTER KNOWLEDGE AND PREVIOUS EXPERIENCE.
Essential Skills
- Organization
- Multitasking
- Written and oral communication
- Attention to detail
- Problem solving
- Adaptability
Required Qualifications – only applicants meeting these requirements will be considered
- High School Diploma or GED
- Well versed knowledge of Microsoft products and must be a quick learner of additional computer systems.
- Proven strong organizational skills, the ability to multi-task and effectively communicate in written and verbal format. Must be professional, customer service friendly and have experience working in a fast-paced environment.
- Microsoft Office: 1 year
- Customer service: 1 year
Preferred Qualifications
- Previous administrative experience
- Degree in Business or related field
- Previous experience with children
- Knowledge of Canva and Wix
Duties
- Answering phone calls from internal and external customers
- Greeting and assisting anyone who walks through the door
- Checking and responding to emails
- Enrolling customers in special events, gymnastics classes, and private lessons. Monitoring live events to maintain proper ratios and other safety standards.
- Data entry
- Using templates in Canva to create event flyers
- Other duties as assigned
Additional Requirements
- Must be available to work evenings and weekends as well as occasional special events
- Must pass live scan fingerprints and criminal background check
- Notarized release of information and obtain a medical release
Job Type: Full-time
Pay: $16.92 - $17.36 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- Microsoft Office: 1 year (Required)
- Customer Service: 1 year (Required)
Shift availability:
- Night Shift (Required)
Work Location: In person
Salary : $17 - $17