What are the responsibilities and job description for the Retail Sales Associate/Customer Service Representative position at Bernard Building Center, Inc.?
If you are a personable and knowledgeable individual with experience in residential construction, electrical, & plumbing (or just one or two of these) who is interested in a rewarding sales career with an established family-owned company, join the Bernard Building Center sales team today! We are looking for a Sales Representative for our Sales Floor and Paint Department. This is an hourly commission position.
Responsibilities include:
- Excellent communication skills and ability to provide exceptional customer service
- Assist customers with their project by offering helpful advice on building, electrical, plumbing, etc.
- Acknowledge customers and inquire about a customer's project and provide a solution.
- Communicating professionally in person and by phone
- Develop ongoing and new relationships with customers
- Maintain a professional image of the company
- Emphasizing product/service features and benefits of Bernard Building Center
- Helping our buyers to develop, and learning about new products when possible
- Building and fostering a network of referrals to create new opportunities for sales growth
- Following up with customers regarding potential projects
- Actively managing your schedule and time to adequately service our customers
- Assist in other departments or with other job duties as assigned by the manager
Qualifications:
- Strong communication and customer service skills to effectively interact with customers and team members
- Ability to assist customers with one or more of the following areas: building, construction, electrical, and plumbing.
- Proficiency in retail sales and ability to conduct product demos to showcase features and benefits to customers
- Ability to communicate effectively with customers
- Basic math skills for accurate transactions
- Experience with cash registers and POS systems
- Prior experience in customer service, upselling, and merchandising in a retail environment
- Excellent organizational skills to maintain a tidy and appealing sales floor
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
Supplemental Pay:
- Commission pay
Education:
- High school or equivalent (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $15 - $17