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Retail Sales Associate/Customer Service Representative

Bernard Building Center, Inc.
Hale, MI Full Time
POSTED ON 4/3/2025 CLOSED ON 4/15/2025

What are the responsibilities and job description for the Retail Sales Associate/Customer Service Representative position at Bernard Building Center, Inc.?

If you are a personable and knowledgeable individual with experience in residential construction, electrical, & plumbing (or just one or two of these) who is interested in a rewarding sales career with an established family-owned company, join the Bernard Building Center sales team today! We are looking for a Sales Representative for our Sales Floor and Paint Department. This is an hourly commission position.

Responsibilities include:

  • Excellent communication skills and ability to provide exceptional customer service
  • Assist customers with their project by offering helpful advice on building, electrical, plumbing, etc.
  • Acknowledge customers and inquire about a customer's project and provide a solution.
  • Communicating professionally in person and by phone
  • Develop ongoing and new relationships with customers
  • Maintain a professional image of the company
  • Emphasizing product/service features and benefits of Bernard Building Center
  • Helping our buyers to develop, and learning about new products when possible
  • Building and fostering a network of referrals to create new opportunities for sales growth
  • Following up with customers regarding potential projects
  • Actively managing your schedule and time to adequately service our customers
  • Assist in other departments or with other job duties as assigned by the manager

Qualifications:

  • Strong communication and customer service skills to effectively interact with customers and team members
  • Ability to assist customers with one or more of the following areas: building, construction, electrical, and plumbing.
  • Proficiency in retail sales and ability to conduct product demos to showcase features and benefits to customers
  • Ability to communicate effectively with customers
  • Basic math skills for accurate transactions
  • Experience with cash registers and POS systems
  • Prior experience in customer service, upselling, and merchandising in a retail environment
  • Excellent organizational skills to maintain a tidy and appealing sales floor

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift

Supplemental Pay:

  • Commission pay

Education:

  • High school or equivalent (Required)

License/Certification:

  • Driver's License (Required)

Work Location: In person

Salary : $15 - $17

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