Cash Application Specialist

Location: Mason OH - (Hybrid Tuesday every week in office and 3rd Thursday of month in office)

MAJOR DUTIES AND RESPONSIBILITIES

• Daily processing of cash receipts and postings to customer accounts, including charging payments made by credit card, other adjustments to customer accounts for credits/debits and account write-offs

• Identify daily unapplied amounts, post to customer accounts, call on back-up and provide A.R

• Maintenance of records for auditing purposes (filing remittances, bank statements, approved write offs )

• Maintenance of records for auditing purposes (filing remittances, bank statements, approved write offs )

• Receiving and recording of US trade, export and intercompany payments received from lockbox, EFTs, wire transfers, credit cards

• Support center management and the A/R Manager with respect to any relevant issues relating to cash receipts, applications, collections, bankruptcies

• Encodes checks and balances checks received to cash receipts and encoding machine totals

• Collections Specialist and Deductions Specialist interaction

• Includes daily importation and balancing of sales batches

BASIC QUALIFICATIONS

• Strong analytical and problem solving skills

• Advanced knowledge of Microsoft Word and Excel

• Ability to work in both team and individual environments

• Strong customer service and communication skills, both oral and written

• Understand and adheres to a high level of confidentiality and integrity

• Ability to quickly grasp and retain information and concepts

• Ability to multitask and prioritize handling of issues

• Experience in customer service or insurance related role/processes

PREFERRED QUALIFICATIONS

• Self-starter, sense of urgency, works well under pressure

• Knowledge of vision and /or insurance benefits

• Understands third party benefits and administration

• Ability to promote integrity and a strong work ethic

• Knowledgeable in continuous improvement methods

• Knowledge and experience in SAP