What are the responsibilities and job description for the Front House Manager position at Bernie's Brother Tropical Grill and Bar?
Job Overview
The Front of House Manager plays a crucial role in ensuring a welcoming and efficient environment for guests and staff alike. This position is responsible for overseeing daily operations, managing front-of-house staff, and maintaining high standards of customer service. The ideal candidate will possess strong leadership skills and a passion for hospitality, ensuring that every guest has an exceptional experience.
Duties
- Supervise and train front-of-house staff to deliver outstanding customer service.
- Manage daily operations, including scheduling, inventory management, and quality control.
- Ensure cleanliness and organization of the front-of-house area, adhering to health and safety regulations.
- Address guest inquiries and resolve any issues promptly to maintain satisfaction.
- Collaborate with kitchen staff to ensure seamless service between the front and back of house.
- Implement operational procedures to enhance efficiency and improve guest experiences.
- Assist with residential cleaning tasks as needed, ensuring a pristine environment for guests.
- Maintain effective communication with all team members to foster a positive work atmosphere.
Skills
- Strong customer service skills with the ability to engage positively with guests.
- Excellent time management skills to prioritize tasks effectively in a fast-paced environment.
- Organizational skills to manage schedules, inventory, and staff assignments efficiently.
- Experience in supervising teams, providing guidance, and fostering professional development.
- Knowledge of housekeeping management practices to ensure cleanliness standards are met.
- Familiarity with cooking or food preparation is a plus but not required.
- Ability to perform residential cleaning tasks as needed while maintaining high standards of cleanliness.
- A background in hospitality is preferred, showcasing an understanding of industry best practices.
This role is ideal for individuals who thrive in dynamic environments and are committed to delivering exceptional service while leading a dedicated team.
Job Type: Full-time
Pay: $50,000.00 - $54,503.00 per year
Benefits:
- Health insurance
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Corolla, NC 27927 (Required)
Ability to Relocate:
- Corolla, NC 27927: Relocate before starting work (Required)
Work Location: In person
Salary : $50,000 - $54,503