What are the responsibilities and job description for the Clinical Service Client Associate position at Berrien County?
DUTIES:
Performs administrative support and front desk duties in a variety of clinical areas including but not limited to Family Planning, WIC, STD/HIV, and Immunizations.
Patients' first point of contact with health department clinical services.
Provides excellent customer service and a welcoming environment, treating all clients with dignity and respect.
Schedules client appointments in a variety of clinical areas using electronic medical records.
Checks clients in for appointments, verifies insurance coverage, and checks clients out, including requesting payment for services.
Books client payments in electronic finance system.
Conducts intake interviews with clients regarding program eligibility and needs.
Maintains electronic medical records.
Refers clients to appropriate community services and resources.
This description is intended to illustrate the type and level of work being performed by persons assigned to this job. It may not be a comprehensive list of all duties and responsibilities required by a person so classified.
EDUCATION AND EXPERIENCE:
Associate degree or certification from an accredited medical office assisting or similar program;
OR
High school diploma or equivalent and two years of experience working in a medical/clinical office.
SPECIAL REQUIREMENTS:
Must possess and maintain a valid driver’s license with access to a reliable vehicle throughout the course of employment.
In times of public health emergency, may be required to report for specialized assigned duties inside or outside of Berrien County.
REQUIRED KNOWLEDGE AND SKILLS:
Experience working in a medical/clinical office.
Familiarity with community services in Berrien County.
Experience working with diverse clients utilizing community services. Ability to work effectively as part of a team.
TO APPLY ONLINE, CLICK HERE:
TO APPLY VIA EMAIL, FAX, MAIL OR IN PERSON:
If you prefer not to apply online, you may download a Berrien County Job Application and send it to our Personnel Department via email, fax, mail or in person. A Berrien County job application must be submitted in order to be considered for employment.
Submit by Email
Fax: (269) 983-5788
Address: Berrien County Administration Building, Personnel Department, 701 Main St., St. Joseph, MI 49085
