What are the responsibilities and job description for the Service Writer/Advisor position at Berry Companies?
Bobcat of North Texas is a full service Bobcat Dealership! We specialize in new, used, and rental compact excavators, skid steer loaders, and track loaders. Bobcat of North Texas offers parts as well as both mobile and shop service, and a full line of concrete supplies.
Bobcat of North Texas - McKinney is seeking a Service Writer / Advisor to join our busy dealership. Successful candidates will have mechanical aptitude, great customer service skills and a willingness to learn our business.
Responsibilities
- Schedule all service work and provides supervision of administration and warranty
- Take all service requests from salesmen and customers as a service writer
- Understanding of the billing process
- Answer phones and direct calls to the appropriate department
- Communicate with Parts Department and Warehouse team for technician parts needs
- Verify parts are entered properly on service orders
- Assist the service manager in meeting department goals as needed
- Greet customers and assist with unloading / loading machines
- Communicate effectively to customers regarding technicians findings
Qualifications
Physical Requirements
Benefits
We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
