What are the responsibilities and job description for the Warranty Administrator position at Berry Companies?
About Bobcat of the Rockies :
Bobcat of the Rockies is a full-service Bobcat dealership. We sell and rent new and used Bobcat compact equipment. Our dealerships also provides parts, in-house service, and field service, with the addition of construction and building materials. With ten strategically positioned locations across the front range, we are continuously evolving to meet the diverse needs of our valued customers. We take immense pride in setting the bar high and exceeding expectations at every opportunity. Visit www.bobcatoftherockies.com and get to know who we are.
Bobcat of the Rockies - Golden is seeking a Field Warranty Admin to join our busy Service department! Successful candidates will have mechanical aptitude, great customer service skills and a willingness to learn our business.
20.00 - $25.00 Depends on experience
Responsibilities
- Process all claims in a timely manner following RO submission date
- Handle and resolve all claim corrections and charge-backs
- Establish and maintain relationships with the manufacturer's designated warranty representatives
- Review every warranty repair order written for proper completion, accuracy, and legibility according to the policies and procedures
- Analyze problems, identify trends, and develop strategies for maximizing claim process
- Check each repair order against the unit service history to avoid duplicate claims
- Provide a weekly report to the service manager regarding claim status
- Report any fraudulent manipulation of warranty claims
- Conduct weekly audits of warranty and schedules, reviewing all old claims, and address any adjustments or write-offs
- Assist service consultants in closing all open warranty RO's
- Assist service consultants and technicians with any warranty questions
- Assist with special projects, audits, and reports as requested
- Review and manage all aging schedules and reports
- Understand and comply with federal, state, and local regulations, such as safety requirements, hazardous waste disposal, OSHA right-to-know, etc.
- Attend warranty training courses as needed
- Always operate in and maintain a safe work environment; obey safety rules and wear required safety PPE.
- Additional duties as assigned.
Qualifications
Must be able to pass a drug screen
Physical Requirements
Benefits
This announcement will remain open until March 12. Application review will begin on February 19, 2025.
To apply, submit an application and resume at
We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary : $20 - $25
