What are the responsibilities and job description for the Front Desk Receptionist position at Berry Law Firm?
About Us
Berry Law is on a mission to protect the constitutional rights of Americans and help Veterans get the benefits they deserve. Since 1965 Berry Law has been in it to win it. We are a Veteran owned and led company. The skilled attorneys at Berry Law have collectively practiced for over 240 years, and this longevity has allowed us to gain clients in all 50 states. Our clients trust us to deliver results. We have won thousands of cases for clients while defending the United States Constitution and have secured hundreds of millions of dollars for Veterans and their families.
Job Overview
Team members who excel at this position constantly seek justice for their clients, possess integrity, are committed to the mission, have an extreme level of accountability, a warrior ethos, and lead by example.
We are looking for a reliable, organized professional to join our dynamic law firm. This person would be a key member of our team, providing an exceptional first impression to our clients. The position is ideal for someone with excellent communication skills, who can also multitask between greeting clients and redirecting phone calls. The successful candidate will have strong customer service skills. This position is a set schedule that is free of weekend and evening hours. We offer great benefits, as well as paid time off (“PTO”) which accrues each pay period. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy interacting with people and are committed to doing excellent work, then we want to hear from you.
This team member must have a strong attention to detail, be organized, efficient and flexible. We are looking for a candidate seeking a fast-paced and professional work environment.
Primary Responsibilities:
- Greet clients
- Answer phones and route calls appropriately
- Maintain a clean and professional client waiting area
- Communicate with clients over the phone, email, mail and in person
- Sanitize client areas between appointments
- Accept and route hand deliveries
Essential Requirements
- Professional verbal, written, business correspondence and electronic communication skills
- Demonstrated proficiency using Microsoft Word and Outlook
- Strong customer service
- Ability to maintain confidentiality
Be a part of a winning team
- Awards: Inc. Magazines 5000 fastest growing companies six years in a row. Law firm 500 five years in a row. Department of Labor Hire Vets award, Secretary of Defense Pro-Patria award.
- We offer a personalized onboarding experience, we invest time and resources in your learning and development, coaching and mentorship, your success is important to us.
- Weekly, quarterly, and annual awards, financial incentives, and generous bonus structures.
- Our firm prides itself on a great firm culture, generous benefits, and a culture of winning.
Hours: Monday – Friday, 40 Hours
Benefits: Competitive compensation, generous PTO, 401k, insurance, EAP, professional development, swag, company events, and community involvement.
Salary : $19
