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Billing Specialist - Client Coverage Coordinator

Bert Nash Community Mental Health Center
Lawrence, KS Full Time
POSTED ON 2/19/2025
AVAILABLE BEFORE 4/17/2025

Pay is commensurate with experience within a range of $18.75 - $21.00 per hour. Full time, non-exempt, benefits eligible. Bert Nash offers excellent benefits which include medical, dental, vision, KPERS retirement, life insurance, an Employee Assistance Program (EAP) providing free counseling and resources, and generous PTO.

Caring. Hope. Giving back. Our mission at the Bert Nash Center as the Community Mental Health Center (CMHC) of Douglas County is to advance the health of the community through comprehensive behavioral health services responsive to evolving needs and changing environments. We accomplish this by believing in our team. Each person that works for the Bert Nash Center contributes directly to the success of our clients, organization, and community. Our values of compassion, integrity, equity and hope reflect in everything we do.


Responsibilities and Duties (including but not limited to);

The primary responsibility of the Client Coverage Coordinator is verifying and documenting known insurance coverage for incoming Clients. Including but not limited to extensive understanding of how benefits are applied depending upon a care provider's credentials. Identifying required co-pay, co-insurances and documenting in EHR. This position works closely with other departments such as Admissions.


  • Contacting insurance payers to verify benefits and level of coverage, via phone and online.
  • Obtaining authorization or pre-certification as needed.
  • Entering insurance information into the electronic health record.
  • Maintain appropriate communication with other staff as it pertains to daily tasks.
  • Ability to interact professionally with insurance companies and internal/external contacts.
  • Knowledge of medical insurance, Medicare and Medicaid billing requirements and practices.
  • Regular and predictable attendance is an essential function of the job.
  • Other assignments whenever needed.

Qualifications (including but not limited to);

The Client Coverage Coordinator position requires:

  • High school graduate or equivalent.
  • Four years prior healthcare business office/clerical related experience.
  • Strong computer fluency.
  • Strong typing and data entry skills.
  • An ability to prioritize and manage multiple tasks based on priority.
  • Strong oral and written communication skills.
  • Flexibility in assigned working hours if needed.
  • An energetic and positive approach.

Salary : $19 - $21

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