Front Desk Coordinator/Receptionist

Bertram Communications is a leading internet service provider committed to delivering fast, reliable, and customer-focused connectivity solutions to homes and businesses across our service areas. As the face of our company, the Front Desk Coordinator plays a vital role in creating a welcoming and efficient experience for every client, visitor, and team member who walks through our doors. We’re looking for a friendly, organized, and proactive individual to join our growing team—someone who thrives in a dynamic environment and is passionate about supporting a company that keeps communities connected. Our current corporate headquarters are located in Random Lake, WI but in the summer of 2025 we will be moving our corporate headquarters to 605 N 8th Street Sheboygan, WI 53081.

As a Front Desk Coordinator at Bertram Communications, you will be the first point of contact, providing professional, efficient, and courteous service to all clients, visitors, and team members. This role offers an exciting opportunity to grow within a forward-thinking company where your dedication and strong work ethic are recognized and rewarded. At Bertram Communications, career advancement is always within reach for those who excel.

Primary Responsibilities

• Greet every client, visitor and team member, ensuring a positive impression.
• Keep the visitor log in updated at all times
• Make Customer call backs when asked.
• Greet everyone in a courteous and professional manner.
• Sort and deliver all mail, internal messages, and packages to team members.
• Coordinate the schedules for the conference room and break out rooms for the entire team.
• Know emergency call system and be the first point of contact when the system is enacted.
• Manage inventory of all office supplies and equipment, ensuring a well-functioning workspace.
• Perform all accountabilities in a timely and efficient manner following company policies and procedure.
• Work independently in a professional atmosphere.
• Provide assistance as a personal assistant when required, supporting team members with various administrative tasks.

Requirements

· Proven experiences as a receptionist or in a similar administrative role.

· Strong organizational skills with the ability to manage multiple priorities effectively.

· Proficient in calendar management and office software applications such as Google Docs, Google Sheets, and Microsoft Office.

· Excellent communications skills, both verbal and written.

Job Type: Full-time

Pay: $15.46 - $16.40 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• Random Lake, WI 53075 (Required)

Ability to Relocate:

• Random Lake, WI 53075: Relocate before starting work (Preferred)

Work Location: In person

Salary : $15 - $16