What are the responsibilities and job description for the Best Buy Careers Agent position at Best Buy Careers?
Our company is built on humanizing and personalizing tech solutions for every stage of life. As a Geek Squad Agent, you'll be the first point of contact for customers seeking technology support, knowledge, and solutions.
Key Responsibilities- Provide positive and timely service to customers during the check-in and checkout process
- Understand technology issues by asking questions, listening, and taking detailed notes
- Help set up and repair technology devices for customers
- Monitor service queues and provide accurate status updates to customers
- Clearly communicate and partner with fellow agents
Requirements
- 3 months of experience in working in retail or customer service
- Passion for technology and desire to solve problems
- Ability to adapt and learn new skills in a fast-paced industry
- Flexibility to work a variety of shifts, including holidays and weekends
Benefits
- Competitive pay
- Generous employee discount
- Financial savings and retirement resources
- Support for physical and mental well-being
About Us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We're committed to being a great place to work, where you can unlock unique career possibilities and bring your full, authentic self to work.
