What are the responsibilities and job description for the Appliance Installation Specialist position at Best Buy?
About the Job
We are seeking a skilled Appliance Installation and Repair Technician to join our team. As an integral part of our operations, you will play a vital role in delivering exceptional customer experiences and ensuring timely completion of orders.
Key Responsibilities:
- Diagnose and repair large products at customers' homes, providing seamless solutions that meet their needs.
- Travel to customers' locations to diagnose and repair appliances, utilizing your technical expertise to resolve issues efficiently.
- Collaborate with colleagues to manage routes, part orders, and returns, minimizing costs and losses.
- Communicate effectively with customers, addressing their concerns and expectations while maintaining a professional demeanor.
Requirements:
- 6 months of experience in installing or repairing consumer electronic products.
- 1 year of experience in a customer service or in-home services environment.
- Ability to work a flexible schedule, including nights, weekends, and holidays.
- Current, valid driver's license.
- Able to lift up to 150 pounds with assistance.
Preferred Qualifications:
- Customer service experience, including resolution of complex issues.
Benefits:
- Competitive pay.
- Generous employee discount.
- Physical and mental well-being support.
About Us
We are committed to helping our employees thrive at work and at home. We offer comprehensive benefits that address your total well-being and provide support during key moments in your life. Our culture values deeply supporting and valuing our employees, creating a great place to work where you can unlock unique career possibilities.
