What are the responsibilities and job description for the Appliance Service Technician position at Best Buy?
**Job Description:**
We are seeking a skilled Appliance Service Technician to join our team. As an Appliance Service Technician, you will travel to customers' homes to diagnose, disassemble, and repair large products.
You will help provide services that exceed customer expectations and ensure orders are completed in a manner that maximizes profitability. You will provide a seamless customer experience by giving advice on products and services.
This includes performing complex work, evaluating the severity of device issues and de-escalating difficult client interactions as needed. You will fulfill appointments both individually and as the leader of a two-person crew.
We refer to this role internally as a Repair Double Agent.