What are the responsibilities and job description for the Geek Squad Delivery Driver position at Best Buy?
As a Delivery Experience Agent, you'll play a key role in providing a seamless client experience. This involves delivering, installing, repairing, and hauling away basic complexity appliances, televisions, and other tech.
Your Responsibilities
- Determine the best way to deliver major appliances into homes and other delivery locations, including measuring and protecting areas in the installation route.
- Decide whether any doors in the customer's home need to be detached or fixtures need to be moved.
- Attend to delivery duties, including the installation, networking, and repair of devices with a focus on home theater equipment and appliances.
- Provide advice on product placement, services, and other content to ensure a seamless client experience.
- Manage inventory and vehicle maintenance in partnership with other team members.
- Process paperwork and payment, provide feedback to store teams, and complete in-store repairs.
- Provide training to new drivers.
- Lead and assist on two-person jobs as well as perform work alone.
Requirements
- 6 months of consumer electronics delivery, integration, network, or repair experience (or military equivalent).
- Current, valid driver's license.
- A driving record that meets Best Buy's safety standards.
- Ability to carry, lift, push, and pull weight up to 350 pounds alone or up to 700 pounds as part of a team, with the use of a harness, lift, or dolly.
- Must be at least 21 years old.
- Acquire and maintain any state or local licensing, as required, within 90 days of being hired.
PREFERRED QUALIFICATIONS
- Leadership, decision-making, written and verbal communication, and client relations skills.
- Experience in an in-home installation environment.
- Experience using and learning about technology products.
What's In It For You?
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially during key moments in your life.
- Competitive pay.
- Generous employee discount.
- Physical and mental well-being support.
About Us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online, and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities.
Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future.
Tomorrow works here.
Best Buy is an equal opportunity employer.
