What are the responsibilities and job description for the Geek Squad Installation Helper position at Best Buy?
About the Job
As a Geek Squad Installation Helper, you will travel from your Best Buy store to clients' homes to assist with the delivery and basic installation of technology products alongside a seasoned Agent.
You will provide our clients with service that exceeds their expectations by handling appointments with care, asking the right questions to enhance their experience, and providing prompt follow-up on recommendations.
This role is a great opportunity to build a career with Geek Squad by learning about our products and services. It offers the chance to increase skills through training and on-the-job experience.
Duties and Responsibilities
- Perform a variety of duties for clients in their homes, including delivery, installation, and networking, with a primary focus on home theater technology.
- Maintain contact with clients to reveal diagnostic discoveries and make recommendations for protecting their devices.
- Help manage inventory and vehicle maintenance.
- Provide feedback and training to store teams and assist with in-store repairs.
Basic Qualifications
- Experience actively using and learning about consumer electronics.
- Ability to work successfully as part of a team.
- Ability to prioritize and multi-task in a fast-paced environment.
- Ability to work a flexible schedule, including holidays, nights, and weekends.
- Must be at least 21 years old.
- Must have a current, valid driver's license.
- Must have no more than two moving violations and/or at-fault accidents within the past three years.
- Must have no DUI/DWI or reckless driving violations in the past three years.
- Ability to lift 75 pounds with or without reasonable accommodation and up to 150 pounds with help.
Preferred Qualifications
- 6 months of consumer electronics experience (sales, operations, or technology services).
What We Offer
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially during key moments in your life.
Our benefits include:
- Competitive pay.
- Generous employee discount.
- Financial savings and retirement resources.
- Support for your physical and mental well-being.
About Us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online, and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future.
