What are the responsibilities and job description for the Pet Care Customer Service Representative position at Best Care Pet Hospital?
Do you have a passion for working with people and their pets? Best Care Pet Hospital is hiring for a full time Client Services Representative for our Fort Street location. A friendly and professional demeanor is required as well as the ability to carry up to 40 pounds, assist pet owners with pets, use a computer, and operate a multi-line telephone system. We seek team players who love to work with people and enjoy a busy environment. We are an AAHA-accredited hospital offering competitive compensation and benefits. Visit our website at www.bestcarepethospitalomaha.co to learn more about us.
Job Type: Full-time
Responsibilities
- Provide exceptional customer support by addressing inquiries and resolving issues related to pet care services.
- Utilize effective communication skills to assist clients via phone and email, ensuring a positive experience.
- Perform data entry tasks accurately and efficiently, maintaining up-to-date customer records.
- Collaborate with teams to promote services and enhance customer satisfaction.
- Handle cash transactions and process payments while adhering to company policies.
Qualifications
- Strong communication skills, both verbal and written
- Proficient in data entry and computer skills
- Experience in customer service and client support roles
- Excellent phone etiquette and ability to handle customer inquiries
- Ability to collaborate effectively with teams and provide exceptional service
Job Type: Full-time
Pay: Up to $16.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Shift:
- Day shift
Work Location: In person
Salary : $16