What are the responsibilities and job description for the Experienced Parts Counter Person position at Best Ford?
POSITION INFORMATION:
The Parts Counterperson sells, at retail, parts to all available customers, over the counter, through the shop, or on the phone.
DUTIES AND RESPONSIBILITIES:
Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure that the customer is exposed to the full product line.
Pull purchased parts from stock
If the part is not in stock, determine availability and submit an emergency order if requested by the customer.
Answer phone calls, providing price quotes and other information.
Set up orders for daily shipment, delivery, or pick-up.
Verify ''will call'' and ''back-order'' files weekly and return to vendors, or stock those items not required.
Assist service technicians in selecting parts needed for repairs in process.
Order parts not in stock if, after discussion with service advisor, it is determined that parts are needed and will be used upon receipt or that the customer will return for the required repairs.
Notify the scheduler that ordered parts have been received.
QUALIFICATIONS:
High school diploma or the equivalent. Ability to read and comprehend instructions and information. One year of experience in an automotive parts department. One year of sales experience. Professional personal appearance. Ability to work well with the public, sometimes with several customers at a time. Will be required to wear a dealership-provided uniform.'
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Work Location:
- One location
Work Remotely
- No
