What are the responsibilities and job description for the Bi-Lingual (Spanish Speaking) Account Manager position at Best Logistics Group?
Best Logistics Group is a leading logistics company that prides itself on a people-first culture.
The ideal candidate will be responsible for collaborating with carrier partners and shippers to oversee the full life cycle of every shipment in their given book of business.
Key Responsibilities:
- Communicate effectively in English and Spanish, including using WhatsApp for business needs
- Lead generation to build a portfolio of clients using industry-leading technology
- Liaise between clients, carriers, shippers, and receivers
- Develop long-term relationships with customers by providing first-class customer service
- Manage the movement of client goods, ensuring timely delivery and excellent customer satisfaction
- Use industry-leading technology to provide market-competitive pricing for customer shipments
- Collaborate with team members on pricing strategies and solution decisions
- Exercise flexibility with work schedules, participating in on-call/after-hours rotations as needed
Requirements:
- Ambitious, outgoing, and success-driven mindset
- Strong communication and multitasking skills
- Associates degree required, bachelor's degree preferred
- Operational experience within the 3PL/logistics field (preferred but not required)
Benefits:
We offer an incredibly competitive salary, unbeatable commission, and a comprehensive benefits package, including health insurance, retirement savings, paid time off, and more.
