Demo

Customer Service Representative

Best Quality Delivery Services
Rosedale, MD Full Time
POSTED ON 3/30/2025
AVAILABLE BEFORE 5/21/2025

We are currently seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients and customers.

Duties:
- Answering customer inquiries via phone, email, and chat
- Providing information about products and services
- Resolving customer complaints and issues in a timely manner
- Processing orders, returns, and exchanges also scheduling
- Maintaining accurate customer records
- Collaborating with other departments to ensure customer satisfaction

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Requirements:
- Excellent communication skills, both written and verbal
- Strong problem-solving skills
- Ability to multitask and prioritize tasks effectively
- Proficient in Mac Os and other relevant software programs
- High school diploma or equivalent required; some college coursework preferred
- Previous customer service experience preferred

-Must be Bilingual: English and Spanish

If you are a motivated individual with a passion for providing excellent customer service, we encourage you to apply.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 40 per week

Shift:

  • Morning shift

Work Location: In person

Salary : $16 - $18

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