What are the responsibilities and job description for the HVAC Service Operations Manager position at Best Services Of Oconee?
Job Overview
The HVAC Service Operations Manager will oversee the daily operations of our service department, ensuring optimal performance and high customer satisfaction levels. This role requires a strong technical background in HVAC systems, superior customer service skills, and the ability to lead and manage a diverse team.
Key Responsibilities:
Requirements:
The HVAC Service Operations Manager will oversee the daily operations of our service department, ensuring optimal performance and high customer satisfaction levels. This role requires a strong technical background in HVAC systems, superior customer service skills, and the ability to lead and manage a diverse team.
Key Responsibilities:
- Oversee and manage the day-to-day operations of the HVAC service team, ensuring quality, timely, and efficient service delivery to all customers.
- Track performance and report on key financial metrics.
- Lead, mentor, and develop a team of HVAC technicians and service staff.
- Coordinate service schedules, ensure timely completion of projects, and handle logistics for HVAC system repairs, installations, and maintenance.
Requirements:
- 5 years of experience in the HVAC industry, with at least 2 years in a supervisory or managerial role.
- Strong knowledge of HVAC systems, troubleshooting, diagnostics, and repair procedures.
- Proven ability to build and manage high-performing teams and work in a fast-paced, multitasking environment.
- Excellent communication and interpersonal skills, with the ability to work well with customers, team members, and management.
- Proficiency in service management software and standard office applications.
- Ability to plan and manage resources effectively and efficiently.
