What are the responsibilities and job description for the Business Support Administrator - in Ellsworth, IA position at Best Veterinary Solutions?
Job Details
Best Veterinary Solutions, Inc., has an immediate opening for a Business Support Administrator. This position is responsible for managing administrative tasks, ensuring smooth office functions, and assisting various departments as needed. This position is responsible for maintaining a high level of professionalism with internal and external customers and works to establish a positive rapport with others.
This role is an in-office position based at either our Ellsworth, Iowa. Core business hours for the role are 8:00 AM – 5:00 PM CST.
Responsibilities include:
- Interacts with customers via telephone, email, or in person to provide support, and information and direct incoming inquires to the appropriate team member professionally.
- Greet and assist visitors at the Corporate Office and Receiving door.
- Pick up mail from the post office, sort, and distribute incoming mail.
- Process daily invoice batching in Sage.
- Open and organize incoming invoices and payments for the accounting team.
- Prepare and stuff outgoing checks and invoices into envelopes for mailing.
- Process credit card payments accurately and securely.
- Relay urgent and critical orders to our Iowa warehouse promptly.
- Organize and order office supplies to ensure adequate inventory.
- Maintain and stock conference rooms to support meetings and company events.
- Locate and send our reports to appropriate parties.
- Build rapport with customers and respond to their needs in a timely manner.
- Has a “customer oriented” attitude and demonstrates patience and assurance when dealing with BVS customers.
- Maintain scheduling and event calendars.
- Performs other related duties as assigned.
