What are the responsibilities and job description for the Hotel Front Desk Associate position at Best Western Lodge at River's Edge?
This position would be guaranteed part time but has the opportunity for additional hours depending on demand of business. Usually ranges about 4 days a week. We are looking for the right person to fill in shifts where needed. Primarily a night shift with most weekends required, 12pm to 8pm or 3pm to 11pm. Schedules do rotate/change based on demand of business. Must be 19 or older for liquor law guidelines.
Seeking a self motivated, friendly customer service oriented individual to join the team. Enjoys working in the hotel industry, interacting with people and communicating effectively to ensure quality customer service. The front desk represents the hotel to the guest through all stages of the guest's stay. Duties include but are not limited to; determines a guest's reservation status, verifies methods of payment, communicates well with all co-workers, works with housekeeping and maintenance staff, follows hotel policies and procedures. Presents problem solving options and alternatives to guests and offers assistance in choosing local activities and services.
Job Types: Full-time, Part-time
Pay: $12.00 - $14.00 per hour
Benefits:
- 401(k) matching
- Employee discount
Schedule:
- 8 hour shift
- Evening shift
- Weekends as needed
Application Question(s):
- As a hotel we are open 7 days a week. Are there any days of the week you would not be available to work as days off do rotate?
Education:
- High school or equivalent (Preferred)
Experience:
- Front Desk: 1 year (Preferred)
Work Location: In person
Salary : $12 - $14