What are the responsibilities and job description for the Front Desk Receptionist position at Best Western Plus Fredericksburg?
Overview
We are seeking a friendly and organized Front Desk Receptionist to be the first point of contact for our clients and visitors. This role is essential in creating a welcoming atmosphere and ensuring smooth operations at the front desk. The ideal candidate will possess excellent communication skills, a strong customer service orientation, and the ability to manage multiple tasks efficiently.
Duties
- Greet and assist visitors in a professional and courteous manner.
- Answer phone calls, take messages, and direct inquiries to appropriate personnel.
- Perform clerical duties including data entry, filing, and maintaining office supplies.
- Proofread documents for accuracy and clarity before distribution.
- Schedule appointments and manage calendars for staff members as needed.
- Maintain an organized front desk area, ensuring it is tidy and welcoming.
- Provide customer support by addressing inquiries and resolving issues promptly.
- Utilize Google Suite applications for document management and communication.
Qualifications
- Previous experience in a receptionist or clerical role is preferred.
- Strong customer service skills with the ability to interact positively with clients.
- Proficiency in data entry and office management tasks.
- Familiarity with Google Suite applications (Docs, Sheets, Calendar).
- Excellent proofreading skills with attention to detail.
- Ability to multitask effectively in a fast-paced environment.
- Strong organizational skills and the ability to maintain confidentiality.
- A proactive approach to problem-solving and assisting team members.
Join our team as a Front Desk Receptionist where you will play a vital role in our organization’s success while providing exceptional service to our clients!
Job Types: Full-time, Part-time
Pay: $13.00 - $15.30 per hour
Expected hours: 32 – 40 per week
Benefits:
- Employee discount
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Work Location: In person
Salary : $13 - $15
