What are the responsibilities and job description for the Front Desk Agent (Part-Time) position at Best Western?
Job description
We are seeking a part time Front Desk Agent to join our team. The ideal candidate will have a passion for hospitality and excellent customer service skills. Previous hotel experience is preferred but not required. This is a first shift part time position with a minimum of 16 hours, that will include at least 1 weekend day. Must be reliable.
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check guests in and out efficiently
- Handle guest inquiries and provide information about hotel services
- Process payments and maintain guest accounts
- Assist with reservations and room assignments
- Perform all other duties as assigned, including helping with laundry and breakfast duties.
- Resolve guest issues promptly and effectively
If you are dependable with a passion for providing exceptional customer service, please apply to join our amazing team.
Job Type: Part-time
Pay: From $11.50 per hour
Expected hours: 16 – 24 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Evenings as needed
- Holidays
- Morning shift
- Weekends as needed
Work Location: In person
Salary : $12
