What are the responsibilities and job description for the Housekeeping Supervisor/Laundry Attendant/Housekeeping position at Best Western?
Qualifications
· Cleaning Experience: 1 year (Preferred)willing to train
· Day Shift
Employee discount
Flexible schedule
Full Job Description
JOIN TEAM COMFORT!
We currently have positions open for Laundry/Housekeeping Attendant. We offer a positive working environment, and in Staunton that is 100% locally owned and operated.
Responsible for all laundry or cleaning of guest rooms and public areas to high-quality standards and to ensure all room facilities are in excellent working order.
Cleaning Responsibilities:
· Change and replace all bed linens and towels.
· Sanitize and clean all restrooms.
· Dust/wipe down all room surfaces including but not limited to windows, pictures, mirrors, electronics, appliances, and furniture.
· Vacuum/mop all floors.
· Restock all room amenities.
· Assure all rooms are set up to company standards.
· Cleans and maintains personal workstation by properly stocking it with sheets, towels, amenities, etc.
Guest Service:
· Offers guests assistance whenever possible.
· Responsible for resolving escalated customer relations issues.
· Answers inquiries pertaining to hotel policies and services.
· Must respond to and follow-up on all guest requests to ensure customers are satisfied with the hotel’s services and accommodations.
· Responsible for positively representing and promoting the property.
· Ensures systems and procedures are in place and followed for guest safety and security.
Other Duties as Assigned:
· Completes daily housekeeping report
· Informs the Executive Housekeeper or Front Desk staff when rooms are ready for new customers.
· Reports any maintenance, security, or safety issues to the appropriate staff.
Requirements:
· Positive attitude
· Previous housekeeping experience highly preferred.
Apply In Person at COMFORT INN & SUITES located at 1302 Richmond Ave, Staunton, VA 24401 .NO PHONE CALLS.
Job Types: Full-time, Part-time
Pay: $13.00 - $14.00 per hour
Shift:
- 8 hour shift
- Day shift
- Morning shift
Education:
- High school or equivalent (Preferred)
Experience:
- Cleaning: 1 year (Preferred)
- housekeeping: 1 year (Preferred)
Work Location: In person
Salary : $13 - $14