Human Resources (HR) Manager

Are you a dynamic and compassionate HR professional looking to make a meaningful impact? Hangers of Hope, a nonprofit Christian thrift store benefiting Bethesda Health Clinic, is seeking an experienced HR Manager to lead our human resources efforts. If you are passionate about honoring Christ, fostering a positive work environment and driving organizational success, we invite you to apply and become a vital part of our dedicated team.

Key Responsibilities:

Recruitment & Onboarding

• Design, implement and lead HR programs to meet the needs of Hangers of Hope, Includes all areas of HR: Organizational Development, Executive Coaching, Risk Mitigation, Policy & Compliance, Talent Acquisition, Compensation, Benefits, Employee Engagement, Performance Management, Training and Development, On-boarding and Orientation 
• Coordinate and conduct onboarding and orientation programs for new hires
• Build partnerships with community organizations and vocational programs to expand applicant pools

• Assist with interviewing and hiring new team members (ADP experience is a plus)

Compensation 

• Manage payroll budget in alignment with budget and financial goals
• Develop and implement salary bands to ensure pay equity and transparency within the organization.
• Conduct market research to establish competitive pay ranges for various roles

HR Operations & Compliance

• Review and implement new human resources policies in alignment with the mission, values, and goals of Hangers of Hope

• Handle day-to-day employee relations issues, investigations, and corrective actions
• Monitor and ensure the organization’s compliance with federal, state, and local employment laws, regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance.
• Maintain accurate and confidential employee records and HR documentation
• Oversee unemployment claims, workers' compensation, and leave administration

Training & Development

• Develop a training program to assist with internal promotions and onboarding new employees effectively
• Train managers in effective leadership, performance coaching, and policy compliance
• Support cross-functional development programs to enhance organizational capacity

Strategic Planning & HR Leadership

• Strategize Human Resources initiatives to reinforce the Mission, Vision, Core Values and goals of Bethesda.
• Analyze HR metrics and recommend policy or process improvements
• Collaborate with senior leadership to understand the organization’s goals and strategy related to staffing, recruiting, and retention.

• Develop & Implement an employee evaluation structure 

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field 
• 5 years of progressive HR experience, with at least 2 years in a leadership role
• Experience working in a nonprofit and/or retail environment preferred
• Strong knowledge of HR laws, employment practices, workers' compensation, and unemployment processes
• Demonstrated ability to handle sensitive and confidential matters with discretion
• Strong interpersonal, organizational, and communication skills
• PHR/SPHR or SHRM-CP/SCP certification preferred

Work Environment:

• This position operates in both administrative office settings and thrift store environments
• Travel between store locations required
• Occasional evenings or weekends may be required for training or events

Spiritual Guidelines:

1. We believe in the Holy Trinity- God the Father, God the Son and God the Holy Spirit. 

2. We believe that God the Father sent His Son, Jesus, to die for us as the ultimate sacrifice. 

3. We believe in Jesus for the forgiveness of our sins. 

4. We believe that the Bible is God’s true Word. 

Additionally For Management 

5. Have the ability to share the Gospel and disciple others when the occasion arises. 

6. Desires to and has the ability to lead daily devotionals and prayer with the team.

WORK SCHEDULE/HOURS

1. Full time Monday – Friday, some Saturdays, 40 hours per week. 

2. Attendance at specific meetings or off-site events or training may be required.

This position description is intended to be a tool to describe the primary purpose of the job and the key duties and responsibilities.  It may not be inclusive of all duties and job assignments.  Other job duties and responsibilities may be added, deleted and/or revised at the discretion of management.