What are the responsibilities and job description for the Office Assistant position at Bethesda Home of Aberdeen?
JOB REQUIREMENTS:
Education: High School education or equivalent.
Experience: None. On the job training provided.
SHIFT:
Evening shift 4pm-8pm (1 to 2 shifts during the weekdays) and rotating every 3rd weekend/holiday 10am-4pm.
POSITION SUMMARY:
The primary purpose of this job position is to maintain the visitor protocol including applying any changes to the policy as they occur from the Administrator.
DUTIES AND RESPONSIBILITIES:
- Meet and greet resident families and visitors.
- Provide outstanding customer service.
- Answer phone and answer questions related to visitation policies at the facility.
- Return voice mail messages regarding visitation in a timely manner.
- Forward calls intended for a different department.
- Assist guests/visitors in a friendly proactive and efficient manner with appropriate follow-up, as necessary.
- Ensure screenings and proper paperwork is completed for visitation.
- Escort visitors to the appropriate location.
- Maintain the visitor logs.
- Inform visitors of the visitation policies and procedures.
PAY AND BENEFITS:
Starting Pay: $13.00/hour; wage dependent on experience
Bethesda Aberdeen offers a full benefits package including health insurance, dental insurance, vision insurance, life insurance, vacation, sick and holiday pay, discounted on-site meals, flexible spending plans, pension plan and on-site childcare/pre-school with reduced employee rates.
Salary : $13