Medical Assistant/Front Desk

Job Summary: Front Desk Receptionist

We are seeking a detail-oriented and customer-focused Front Desk Receptionist to join our medical clinic team. This individual will be the first point of contact for patients, ensuring a smooth and welcoming experience from check-in to check-out. In addition to general front desk duties such as scheduling appointments, answering phone calls, and greeting patients, the ideal candidate will possess knowledge of medical billing practices to assist with processing insurance claims, verifying patient information, and handling billing inquiries. This role requires a combination of excellent communication skills, organizational abilities, and familiarity with healthcare insurance procedures and coding.

Key Responsibilities:

• Greet and check in patients, ensuring all required forms are completed and up-to-date.
• Schedule and confirm patient appointments, managing the clinic's appointment calendar.
• Answer phone calls, responding to inquiries and directing patients to the appropriate staff members.
• Collect patient insurance information and verify coverage for upcoming appointments.
• Assist with medical billing tasks, including insurance claim submissions, patient billing inquiries, and coding.
• Maintain accurate patient records and update information as needed.
• Handle patient payments, process co-pays, and assist with billing issues.
• Ensure a clean, welcoming, and efficient front office environment.

Qualifications:

• Previous experience in a medical office or healthcare setting is preferred.
• Knowledge of medical billing, coding, and insurance verification is required.
• Strong organizational and multitasking skills.
• Excellent communication and customer service skills.
• Ability to maintain confidentiality and handle sensitive patient information.
• Proficient in office software and medical billing software (experience with [specific software] is a plus).
• High school diploma or equivalent (Associate's degree in a related field is a plus).

This position offers the opportunity to contribute to a positive patient experience while utilizing medical billing knowledge to ensure smooth operations in the clinic.

Job Type: Full-time

Salary: $15.00 - $18.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Marrero, LA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 2 years (Required)

Work Location: In person

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Internal Medicine
• Primary Care

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to Relocate:

• Marrero, LA 70072: Relocate before starting work (Required)

Work Location: In person

Salary : $15 - $18