What are the responsibilities and job description for the Client Support Specialist position at Better Being Co.?
About Us
Better Being Co. is dedicated to providing trustworthy, pure, and innovative natural wellness solutions, inspiring individuals to feel better and live healthier lives.
Job Description
- We seek a highly motivated and detail-oriented individual to fill this challenging role as a Customer Service Representative.
- The ideal candidate will have excellent organizational skills and be able to manage multiple tasks simultaneously.
Responsibilities
- Provide top-notch customer service, ensuring that every interaction meets or exceeds customer expectations.
- Maintain accurate and up-to-date records of customer interactions, using CRM systems and other tools as necessary.
- Collaborate with cross-functional teams to resolve complex issues and improve overall customer experience.
Qualifications
- A minimum of one to three years of experience in a customer-facing role, preferably in a call center environment.
- Excellent problem-solving skills, with the ability to think critically and make sound decisions.
- Strong knowledge of computer software applications, including Microsoft Office and CRM systems.
What We Offer
- A competitive salary and benefits package, including access to our Employee Health Clinic and comprehensive medical, dental, and vision insurance coverage.
- A generous Paid Time Off policy and Paid Holidays, ensuring you have time to rest and recharge.
- Substantial product discounts, because we value our team members as customers too.
