What are the responsibilities and job description for the Excellence in Customer Experience position at Better Being Co.?
About Us
Better Being Co. empowers individuals to feel better and live healthier lives through innovative natural wellness solutions.
Job Summary
- We are seeking an experienced Customer Service Representative to join our team, providing top-notch service to our customers and exceeding their expectations at every interaction.
- The ideal candidate will possess excellent communication skills, with the ability to handle multiple customer inquiries simultaneously.
Key Responsibilities
- Respond to customer inquiries, addressing concerns and resolving issues promptly and professionally.
- Maintain accurate and up-to-date records of customer interactions, using CRM systems and other tools as necessary.
- Collaborate with cross-functional teams to improve overall customer experience and resolve complex issues.
Requirements
- A high school diploma or equivalent is required, along with one to three years of relevant experience.
- Exceptional verbal and written communication skills, with the ability to articulate complex ideas clearly and concisely.
- Knowledge of Microsoft Office and CRM systems is essential.
Why Choose Better Being Co.?
We prioritize employee well-being and success, offering a comprehensive benefits package and opportunities for growth and development.
