Patient Care Coordinator

Benefits:

• Chiropractic care for self/immediate family
• Employee discounts
• Paid time off
• Parental leave

Job Summary
We are seeking a friendly and service-oriented Chiropractic Assistant-Patient Care Coordinator to join the team at our thriving pediatric and family wellness practice. As a Patient Care Coordinator, you will assist the Chiropractor with patient care and ensure the office runs smoothly. Responsibilities include scheduling appointments, answering phone calls/emails, greeting patients as they arrive, and creating engaging social media content. If you are organized, friendly, and dedicated to providing a high level of customer care, we would like to meet you.

Location: 420 E 15th St Bldg B Charlotte NC 28206
Hours: M/W 8:45am-6pm T/TH 8:45am-12:30pm F 8:45am-2:00pm

Responsibilities

• Patient Interaction:
• Scheduling patient appointments and managing the office calendar.
• Greeting patients and families, ensuring a welcoming experience.
• Assisting with patient care coordination and follow-up.
• Administrative Tasks:
• Handling phone calls, emails, and inquiries in a professional manner.
• Managing patient records and ensuring confidentiality.
• Processing payments and managing financial transactions.
• Social Media Content Creation:
• Creating engaging content for our social media platforms to promote services and connect with our community.
• Collaborating with the team to develop creative campaigns and share patient success stories (with consent).
• Office Maintenance:
• Ensuring the office remains clean, organized, and fully stocked with necessary supplies.
• Assisting with setup and cleanup for patient care sessions.

Qualifications

• Previous experience in a healthcare, administrative, or customer service role preferred.
• Excellent verbal and written communication skills
• Strong interpersonal and organizational skills.
• Proficiency in scheduling software, social media platforms, and basic office equipment.
• Ability to multitask and thrive in a dynamic, family-friendly environment.
• Commitment of 2 years

How to Apply: If you are passionate about helping families and thrive in a collaborative setting, we’d love to hear from you To move forward in the application process, please complete the following steps:

1. Video Submission Please record a short video (2-3 minutes) addressing: Why you are interested in the Patient Care Coordinator position. Why you believe you would be the best fit for this role. You may upload your video to a platform such as Google Drive, Dropbox, or YouTube (with the link set to “public” or “unlisted”) and share the link with us.

2. DISC Personality Assessment Complete a DISC Personality Test and send the results to Alisondaydc@gmail.com. You can take a free version at https://www.123test.com/disc-personality-test/

3. Phone Interview Availability Provide 2-3 time slots when you would be available for a phone interview over the next 5 business days.

Application Submission Instructions
Please send everything to Alisondaydc@gmail.com: Your video link Your DISC assessment results Your available time slots for the phone interview If you have any questions or need assistance with any part of the application, feel free to reach out. We look forward to learning more about you!